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Digital Risk and Control Manager – Lending Products - Senior Associate

JPMorgan Chase

Digital Risk and Control Manager – Lending Products - Senior Associate

JPMorgan Chase

New York, NY, United States, US

·

On-site

·

Full-time

·

3w ago

As a Digital Risk and Control Manager – Lending Products (Senior Associate), you will partner with Digital Credit Delivery Product Managers to transform credit and lending experiences. You will advise on operational and digital risks, enabling Product teams to deliver innovative solutions that enhance client and user experience, while designing, implementing, and maintaining a robust controls environment to ensure the firm’s safety, stability, and resilience.

In this 1st line of defense role, you will oversee the risk and control landscape for lending products, identify areas for improvement, and recommend enhancements across the lending lifecycle and digital product portfolio—including lead enablement, loan origination, portfolio management, loan administration, and AI adoption.

Job Responsibilities:

  • Conduct comprehensive risk assessments for digital product development and change initiatives, including product launches, enhancements, and process improvements.

  • Partner closely with Product and Line of Defense partners by providing guidance and advising on the risks and required controls needed to support sustainable implementation of large scale change initiatives.

  • Design and implement innovative control strategies to ensure compliance with regulatory requirements and internal policies.

  • Support the execution of the Control and Operational Risk Evaluation (CORE) framework, integrating controls into the product development lifecycle.

Required Qualifications, Capabilities, and Skills:

  • 3+ years of experience in risk and controls management or a similar role, with a strong background in evaluating risk and control environments.

  • Excellent problem-solving and analytical skills, with keen attention to detail and the ability to propose and implement solutions to complex challenges.

  • Outstanding communication skills, with a proven ability to influence and collaborate across cross-functional teams, including senior stakeholders.

  • Ability to work independently, drive change, adapt to shifting priorities, and thrive in a fast-paced, results-driven environment.

Preferred Qualifications, Capabilities, and Skills:

  • Experience in financial services or other highly regulated industries.

  • Background in analyzing digital, cyber, AI, or commercial lending risks.

  • Strong knowledge of the commercial lending lifecycle and relevant regulations (ECOA, Reg O, Reg W, etc.).

  • Experience using JIRA, Confluence, and governance, risk, & compliance platforms.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

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Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study