Description Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Program Manager on the Commercial and Investment Wholesale Credit Risk Management Team, you will lead and manage strategic credit transformation initiatives. In this role, you will serve as a dynamic leader and utilize your proven track record in driving change, improving processes and delivering successful project outcomes.

Job Responsibilities

• Lead transformation projects from initiation through completion, ensuring alignment with organizational objectives.
• Establish program governance, communication strategy, and project timelines at project inception.
• Develop and implement comprehensive project plans, including scope, schedule, budget, and resource allocation.
• Collaborate with product, technology, and business teams to drive process improvements and innovation.
• Monitor project milestones, trends, and velocity metrics to assess progress and performance.
• Surface risks and issues proactively, implementing corrective actions to maintain project momentum.
• Communicate project status, challenges, and successes clearly to senior management and stakeholders.
• Produce senior executive-level presentations and training materials to support program delivery.
• Foster a culture of change, creativity, and continuous improvement across teams.
• Conduct lessons learned and post-mortem reviews to enhance future program outcomes.
• Ensure compliance with organizational policies, procedures, and industry standards.

Required Qualifications, Capabilities, and Skills

• Possess at least 5 years of financial services experience in project management with a focus on transformation.
• Demonstrate a proven track record of successfully managing complex transformation projects.
• Exhibit strong leadership and team management skills, collaborating effectively with cross-functional teams.
• Display exceptional communication, negotiation, and interpersonal skills, including the ability to summarize issues and surface risks for stakeholders.
• Apply strategic thinking and tactical execution to deliver program objectives.
• Utilize advanced desktop publishing skills to produce executive-level presentations and training materials.
• Implement program governance and communication strategies for large-scale initiatives.
• Monitor and report on project performance using trends and velocity metrics.
• Ensure strict adherence to organizational policies, procedures, and standards.
• Apply agile methodologies and frameworks in project execution.

Preferred Qualifications, Capabilities, and Skills

• Master's degree in Business Administration, Project Management, or a related field.

ABOUT US
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.