A newly created opportunity to enhance Sales processes and strengthen the Control framework.

The Sales Success Office (SSO) is committed to managing and developing existing client relationships while delivering exceptional experiences within a robust risk and controls framework. We focus on enhancing sales efficiency and effectiveness, empowering our teams to nurture ongoing client partnerships and swiftly execute new business opportunities in a secure environment. Within Sales Practices you'll expend your knowledge of end-to-end Sales processes, be given the opportunity to identify and deliver process improvements through our latest tooling innovations, and strengthen the Control Framework with an objective to make our business ever green.

As an associate, you will support the Global Payments Sales Team and mainly focus on project managing the delivery of Sales Audit remediation items as well as ensure Sales processes are designed efficiently fostering effective adherence and compliance to our control framework. Additionally, you will be a key contributor to the preparation and delivery of Sales Success Audit. Your role will be crucial in ensuring our Sales organization is delivering an effective, sustainable, and complete control framework.

Job Responsibilities

• Support Sales Practices Lead to close all Audit Sales open issues on time with comprehensive documentation of process, tools, roles and responsibilities, and stakeholders handshakes

• Document existing processes and identify opportunities for process improvements

• Project manage technology enhancements supporting control requirements

• Coordinate with Business Managers and other functions to obtain data required for process and control design

• Establish the Sales guidebook through the documentation of Sales Practices and Controls

• Foster a culture of continuous improvement by encouraging feedback and suggestions to identify enhancement opportunities

Required qualifications, capabilities, and skills

• Bachelor degree or relevant level of experience in the Financial Industry

• Previous experience in Controls or Business Management Function

• Strong analytical skills with advanced Excel and PowerPoint proficiency

• Ability to articulate action plans against specific execution, project manage resolution of roadblocks and deliver completion

• Ability to document processes with clear roles, responsibilities and tools

• Ability to present proposals, obtain buy-in, document decisions

• Ability to draw process flows through Visio or Lucid

Preferred qualifications, capabilities, and skills

• Understanding of Payments business