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JobsJPMorgan Chase

Healthcare Payments Client Manager - Executive Director

JPMorgan Chase

Healthcare Payments Client Manager - Executive Director

JPMorgan Chase

New York, NY, United States, US

·

On-site

·

Full-time

·

1mo ago

Join our Global Payments Corporate Sales Team to shape the future of Payments

As a Payments Client Manager within our Global Payments Corporate Sales team, you will have the opportunity to make a meaningful impact in a dynamic, global environment. You will build and nurture strategic client partnerships, helping us retain business and drive growth across a variety of industries and regions. In this role, you will manage a portfolio of complex clients, becoming a trusted advisor as you guide them through the evolving payments landscape.

You will work closely with colleagues in sales, product, client service, implementation, onboarding, and corporate banking, collaborating to deliver innovative solutions that meet our clients’ unique needs. This is a chance to expand your expertise in payments, deepen your industry knowledge, and benefit from ongoing training and development to support your career growth.

Together, we shape client strategies, optimize business outcomes, and contribute to long-term success for our clients and our organization. You will be part of a team that values collaboration, professional growth, and making a positive difference in the wider community.

Job responsibilities:

  • Build and nurture strong client relationships, providing strategic insights and serving as the primary point of contact.

  • Collaborate with cross-functional teams to deliver seamless client experiences and customized solutions.

  • Lead periodic business reviews, analyze client health indicators, and proactively address challenges.

  • Activate products and solutions to maximize client value and satisfaction.

  • Streamline deal execution, documentation, and approvals for efficient business outcomes.

  • Optimize pricing strategies and oversee credit facilities to drive revenue growth.

  • Ensure compliance with KYC requirements and keep clients informed of regulatory updates.

  • Maintain high standards in pipeline and account planning, ensuring accurate client coverage.

  • Govern deals and lead the effective implementation of client requests.

Required qualifications, skills and capabilities:

  • 7+ years of experience in client management, sales, or a related field.

  • Proven success working with large, multi-dimensional clients across products and regions.

  • Deep understanding of payments products and industry trends.

  • Exceptional communication and interpersonal skills.

  • Strong relationship-building abilities and a client-first mindset.

Preferred qualifications, skills and capabilities:

  • Knowledge of the Healthcare Industry is a plus.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

Recommend to a Friend

Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study