Specialized Industries Business Management Senior Associate

JOB DESCRIPTION

Join J.P. Morgan’s Specialized Industries (SI) Business Management team and help shape the future of commercial banking. As a Business Management Senior Associate, you will be at the heart of a dynamic, sector-driven group that delivers tailored solutions to clients across 20+ complex industries. Our mission is to provide strategic and tactical leverage to business leaders—empowering them to grow their businesses, optimize performance, and achieve organizational goals.

You will support execution across five key pillars: Business Insights, Strategic Thought Leadership, Program Management, Partnership, and Business Operations. Working closely with Business Manager to the Head of SI, you will drive operational excellence, support strategic initiatives, and help build a high-performing business.

If you are intellectually curious, eager to learn, and thrive in a fast-paced environment, we invite you to join our world-class team.

Job responsibilities

• Partner with the Business Manager for the Head of SI by managing core operational processes and executing strategic initiatives.

• Support workflows for processes such as event nominations, employee recognition, town halls, and more by maintaining accurate data and trackers while contributing to overall project management.

• Support insights and executive requests by pulling preliminary data, preparing meeting materials, and assisting with logistics for leadership meetings and offsites.

• Maintain and enhance SI BM infrastructure (e.g. landing pages, shared drives, calendars, and project tracking tools).

• Keep foundational documents, decks, and repositories current to enable informed decision-making and smooth internal operations.

• Organize and present complex information using Excel and PowerPoint skills for management presentations and dashboards.

• Champion continuous improvement by identifying opportunities to simplify processes, enhance efficiency, and add value across the business.

Required qualifications, capabilities and skills

• Bachelor’s degree in Business, Finance, Economics, or related field (or equivalent experience).

• 3+ years of experience in Business Management, Program Management, or similar roles.

• Intellectual curiosity and a proactive approach to learning and problem-solving.

• Exceptional organizational skills and attention to detail, with strong judgment and time management.

• Proficiency in Excel and PowerPoint.

• Excellent written and verbal communication skills – able to clearly communicate complex information.

• Strong analytical skills and ability to provide actionable insights.

• Ability to work independently and collaboratively in a fast-paced environment.

Preferred qualifications, capabilities and skills

• Experience supporting senior leaders or managing cross-team business management processes.

• Advanced Excel and PowerPoint skills.

• Proven experience delivering high-quality presentations and reporting.

• Experience developing and implementing process improvements or infrastructure solutions.

• Understanding of financial metrics and performance indicators relevant to business management.

• Strong problem-solving skills with a focus on innovation and creativity.