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JobsJPMorgan Chase

Tech Risk and Controls Associate - Resiliency

JPMorgan Chase

Tech Risk and Controls Associate - Resiliency

JPMorgan Chase

Plano, TX, United States, US

·

On-site

·

Full-time

·

1w ago

Required Skills

AWS

Tech Risk and Controls Associate supports resiliency governance across CTC applications. You will partner with engineering teams to validate and continuously improve recovery strategies and architectures, contributing to design reviews and providing practical guidance on AWS and distributed systems resiliency. You’ll coordinate resiliency testing, curate evidence and metrics, and help ensure critical CTC business processes remain within impact tolerances during disruptions. This role blends hands-on technical governance with structured testing, architecture reviews, and data-driven insights.

Responsibilities

  • Resiliency governance and documentation Support the resiliency governance framework for CTC applications; align artifacts to firm policies and standards.
  • Maintain and refresh business impact assessments, recovery strategies, plans, and runbooks; ensure version control and quality.
  • Coordinate the annual test calendar (e.g., recovery strategy validation, failover, tabletop/MEPC) and assemble exam‑ready evidence.
  • Resiliency testing and validation Schedule, prepare, and track resiliency tests; document results, issues, and remediation actions.
  • Support controlled chaos experiments in partnership with engineering using firm‑approved tooling; maintain clear guardrails and safe blast radius; capture outcomes and lessons learned.
  • Resiliency architecture and technical collaboration Participate in resilience design reviews; contribute questions and observations to strengthen recovery approaches.
  • Apply working knowledge of AWS resiliency patterns (e.g., RDS Multi‑AZ, backups/PITR, S3 versioning, Route 53 health checks/failover, Auto Scaling; basic CloudWatch alarms).
  • Understand common modern app patterns (microservices, REST/event‑driven) and failure handling (timeouts, retries, backoff, circuit breakers) to inform governance reviews.
  • Resiliency metrics and reporting Help publish/track SLOs and recovery objectives (RTO/RPO, MTTR) for critical services; maintain dashboards/MI.
  • Summarize trends on test coverage, control effectiveness, and issue aging for leadership updates.
  • Issue and risk management Log and track issues, exceptions, and risk acceptances to durable closure; escalate when needed.
  • Stakeholder coordination and incident support Coordinate across technology, cybersecurity, architecture, risk/compliance, and audit teams.
  • Support incident/crisis events with notes, communications, and post‑incident action tracking.

Required Qualifications and Skills

  • 2–4 years in technology resiliency, operational resilience, SRE/operations, technology risk/governance, or application engineering in cloud‑enabled environments.
  • Working knowledge of AWS and modern application architecture:Core resiliency constructs (Multi‑AZ basics, backup/restore, health checks, auto scaling, CloudWatch alarms).
  • Understanding of distributed systems basics and failure patterns (timeouts, retries, backoff, circuit breakers).
  • Experience coordinating tests/exercises and documenting results; ability to track remediation to completion.
  • Proficiency with Excel or similar for MI; able to interpret SLOs and RTO/RPO and communicate clear risk‑based updates.
  • Familiarity with Infrastructure as Code concepts (Terraform or CloudFormation) and automation guardrails; able to review for basic compliance/recovery readiness.
  • Strong communication, organization, and stakeholder coordination skills.

Preferred Qualifications

  • AWS Cloud Practitioner or higher (e.g., AWS Solutions Architect Associate); or comparable certifications.
  • Exposure to internal audit/regulatory reviews and evidence preparation.
  • Familiarity with SRE and chaos engineering concepts from a governance/support perspective.
  • Experience with JIRA and Confluence

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

Recommend to a Friend

Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study