Are you ready to make an impact at the heart of global finance? Join JPMorgan Chase as a Financial Crime Business Manager within the Wholesale KYC Operations (WKO) Policy and Program Support Team.

As a Financial Crime Business Manager within the Wholesale KYC Operations Policy and Program Support Team. In this dynamic role, you’ll partner with senior leaders, drive strategic initiatives, and help shape the future of financial crime prevention. If you thrive in a fast-paced environment, excel at turning complex data into actionable insights, and are passionate about operational excellence, this is your opportunity to grow your career with a world-class team.

Job responsibilities

• Serve as a strategic partner to the Senior Leadership Team, managing outward-facing presentations on strategy, performance and key decisions.
• Support the Financial Crime Business Executive (FCBE) for the Commercial & Investment Bank in day-to-day responsibilities and in executing strategic business priorities.
• Respond to executive ad-hoc requests, providing project management and business analysis expertise.
• Organize and synthesize complex information, translating data and initiatives into clear, compelling presentations and reports.
• Design and develop high-impact presentations for leadership meetings, Quarterly Business Reviews, town halls, and external audiences.
• Create wireframes and mock-ups for management dashboards and reports.
• Lead and deliver key workstreams and projects from planning through execution and reporting.
• Coordinate team activities, prepare materials for strategy sessions, and maintain internal resources on platforms like Share Point.
• Facilitate executive meetings, ensuring effective content preparation, decision tracking, and follow-up.
• Participate in initiatives to streamline and enhance business processes.

Required qualifications, capabilities and skills

• Exceptional written and verbal communication skills, with mastery in presentation design and executive storytelling (PowerPoint/Google Slides).
• Strong background in financial crime compliance, corporate finance, operations and strategic planning.
• Ability to distill complex concepts into actionable, audience-appropriate reports.
• Highly organized, detail-oriented and adept at managing multiple priorities under tight deadlines.
• High emotional intelligence, professional maturity and the ability to build relationships and trust with senior stakeholders.
• Advanced proficiency in MS Office Suite (especially PowerPoint and Excel); experience with reporting tools (e.g., Tableau, Power BI) .

Preferred qualifications, capabilities and skills

• Experience in a 1LOD or in a Financial Crime Compliance / KYC environment.
• Demonstrated strong stakeholder management and agenda-driving skills.
• Strong rationale and articulation in design decisions.
• Experience in process improvement and business simplification.
• Familiarity with collaboration tools such as Share Point.
• Background in risk management and compliance frameworks.