At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing:

Job Sub Function:

Materials Handling

Job Category:

Professional

All Job Posting Locations:

Grecia, Costa Rica

Job Description:

About Med Tech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Experienced Warehouse Analyst.

Purpose:

Reporting to the Warehouse Team Lead, the Experienced Analyst will be responsible for end-to-end inventory management, including receiving, storage, coordination of cycle counts, repackaging, issuance of materials and products, and audits, as well as the administration of the site’s outbound shipments (local and international). As part of the start-up of the new site, this role will be key in supporting the development, implementation, and standardization of operating procedures related to inbound and outbound activities. They will also work closely with the Warehouse Team Lead on team leadership initiatives, training, development, and continuous improvement. The role also includes monitoring and analysis of key performance indicators (KPIs) and providing support to the systems used by the warehouse team.
Additionally, the Experienced Analyst will work together with the Warehouse Team Lead on the configuration of the new ERP system and associated documentation, ensuring a comprehensive understanding of warehouse flows, processes, and operations. They actively contribute to the implementation of projects, programs, and processes that support the organization’s Materials Handling strategy. Applies practical knowledge in the area to ensure the timely availability of materials and supplies required for company operations.

This position will be responsible for ensuring the safe, efficient, and compliant storage and movement of Raw Materials (RM), Work in Process (WIP), and Finished Goods (FG), in alignment with Free Trade Zone (FTZ) regulatory requirements and Johnson & Johnson internal standards.

Organizational Interfaces

All departments and personnel within Johnson & Johnson Med Tech Costa Rica as applicable, as well as suppliers and Logistics Deliver 3PL (Third-Party Service Providers).

You will be responsible for:

In compliance with all applicable federal, state, and local regulations, and Johnson & Johnson procedures, this role includes:

• Receiving, Storage & Distribution Operations
• Receiving Raw Materials (RM), Work in Process (WIP), Finished Goods (FG), and chemicals.
• Supervising and ensuring proper storage of incoming materials to guarantee efficient and timely retrieval.
• Managing the receipt, storage, and distribution of materials to Manufacturing and other areas in accordance with GMP and J&J guidelines.
• Safely handling and storing hazardous materials.
• Managing purchase orders to external suppliers, unloading deliveries, and administering goods-receipt documentation.
• Inventory Control & Data Accuracy
• Coordinating Cycle Counts, reconciling discrepancies, and controlling inventory levels.
• Ensuring 100% accuracy in documentation and ERP system transactions.
• Conducting daily/weekly inspections of equipment and critical areas following SOPs.
• Monitoring and analyzing departmental KPIs.
• Dispatch & Distribution
• Coordinating dispatch of Finished Goods, Raw Materials, WIP, and miscellaneous items.
• Analyzing material flow and transportation methods to meet customer delivery timelines.
• Evaluating processes, systems, and capabilities to improve warehouse and distribution efficiency.
• Safety, Compliance & Quality
• Maintaining high standards of Safety, Quality, Accuracy, and Good Storage Practices.
• Ensuring environmental, health, and safety compliance to minimize operational impact.
• Maintaining full compliance with applicable regulatory and corporate requirements, including chemicals and hazardous materials.
• Continuous Improvement & Optimization
• Actively participating in Continuous Improvement projects, proposing and implementing enhancements.
• Executing innovative programs and initiatives aligned with the Materials Handling strategy.
• Identifying opportunities through sector trend analysis to strengthen the area’s strategy.
• Leadership, Collaboration & Development
• Guiding and supporting frontline staff to improve competencies and performance.
• Training less experienced colleagues in operational techniques, processes, and responsibilities.
• Applying Johnson & Johnson’s Credo and Leadership Imperatives in all interactions.
• Collaborating closely with Supervisors and Team Leads to improve operational effectiveness and team development.
• Operational & Administrative Management
• Collecting and reviewing budgetary data aligned with financial objectives and preventing excessive spending.
• Proactively identifying and escalating warehouse/distribution issues for resolution and containment.
• Completing all documentation and system activities daily with accuracy and timeliness.
• Providing flexible support across warehouse functions to ensure operational continuity.
• Performing other duties as assigned based on business needs.
• Technical Knowledge & Skills
• Expert proficiency with ERP systems related to warehouse operations.
• Knowledge of SOPs, GMP, hazardous materials handling, and relevant regulations.
• Competence in operating material handling equipment (forklifts, pallet jacks, stackers, etc.)

Qualifications / Requirements:

EXPERIENCE AND EDUCATION

• 2 years of prior experience in Warehouse/Materials Handling within a multinational, high-velocity environment.
• University Bachelor’s degree in in a field related to the position
• Computing: Proficiency with ERP systems such as SAP/SAP EWM or similar (JDE, Oracle, WMS, IM, etc.), and Microsoft Office.
• Experience in the medical/pharmaceutical sector.
• Experience working in a Free Trade Zone (FTZ) in Costa Rica.
• Language: Spanish and Advanced/Bilingual English.

Desirable

• IPICS/APICS
• PIV Certified
• Technician or Technologist in Logistics, Warehouse Management, Supply Chain or related areas.
• Diploma or Certification in Supply Chain Management.
• Technical courses in Logistics operations (Inventories, Distribution, Transportation, Materials Planning).

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES, AND AFFILIATIONS

• Mastery of ERP systems and understanding of essential warehouse processes, inventories, safety, and compliance.
• Ability to organize, communicate, decide, and work with accuracy in dynamic environments.
• Adaptability to operate efficiently under pressure, maintaining accuracy and continuous improvement.
• Certifications in equipment operation, safety, hazardous materials, and basic continuous improvement methodologies.
• Participation in internal initiatives or groups focused on safety, continuous improvement, and operational culture.
• Time management and organization; decision-making and problem-solving.
• Effective communication and collaboration in operational teams.
• Basic leadership training for roles without direct reports.

Required Skills:

Preferred Skills:

Agile Manufacturing, Agility Jumps, Analytical Reasoning, Business Behavior, Coaching, Enterprise Technologies, Good Manufacturing Practices (GMP), Inventory Management, Learning Agility, Logistics Optimization, Manufacturing Equipment, Materials Handling, Materials Requirements Planning (MRP), Monitoring, Evaluation, and Learning (MEL), Order Management, Plant Operations, Problem Solving, Process Oriented, Warehouse Management