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Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

Zuchwil, Switzerland

Job Description:

Johnson & Johnson is recruiting for a Senior Manager, Deployment Excellence located in Raritan, NJ, with considerations given to other J&J site locations in EMEA, AIPAC, or LATAM.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

US- Requisition Number: R-060852

EMEA - Requisition Number: R-062794

ASPAC - Requisition Number: R-062799

LATAM- Requisition Number: R-062802

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Position Summary

• The Senior Manager

• Deployment Excellence plays a key role in supporting the execution of key responsibilities related to the development, maintenance, and implementation of Deployment Excellence Standards and associated activities.

• Assist/Lead Development, Maintenance, and Implementation of Deployment Excellence Standards:

• Collaborate closely with Director Deployment Excellence to actively contribute to the creation and maintenance of Deployment Excellence Standards and Playbooks/Methodologies with a focus of integrating AI solutions throughout.

• Support Center of Excellence for SC Deployment Excellence: Aid in fostering awareness and education within the Center of Excellence, helping to promote best practices and services related to Deployment Excellence Standards.

• Facilitate Collaboration: Assist in facilitating ongoing collaboration with SC Excellence, JJT, and Stakeholders. Contribute to staying informed about Capability Solution roadmaps, providing feedback, and sharing knowledge to enhance the utilization of SC Excellence services.

• External Provider Relationship Management: Establish and maintain strong partnerships with external providers, helping to identify and onboard external resources efficiently when required to ensure Deployment Excellence aligns with stakeholder expectations. Ensure available set of resources with required skills to quickly address project needs.

• Resource Management Oversight: Efficiently oversee both internal and external teams to ensure clear visibility and the successful delivery of Deployment services, maintaining alignment with organizational objectives.

• Engagement Model Oversight: Aid in proactively managing an effective engagement model with Functional Centers of Excellence (CoE's) and Business Partners, particularly focusing on the benefits and status of emerging technologies to meet their business needs.

• GxP Standards Compliance: Support efforts to ensure compliance with GxP standards and regulations governing document management.

• Assessments and Process Excellence Participation: Assist in active participation in assessments and process excellence opportunities, identifying team members with expertise to support these initiatives and focusing on operational optimization, technological efficiency, and quality improvements.

• Collaborative Relationship Maintenance: Help maintain collaborative working relationships with teams across the supply chain network to maximize Resource Management effectiveness.

• Promote Common Understanding of Deployment: Collaborate across SC Excellence developing and promoting a consistent deployment understanding through partnership engagements, proactive stage gate oversight, and input to ensure alignment of objectives and expectations across all relevant parties.

Major Duties & Responsibilities

• Proactive Leadership in Deployment Excellence Standards: Take a proactive leadership role in the development, continuous maintenance, and successful implementation of Deployment Excellence Standards. This includes development, implementation and maintaining Deployment Excellence Standards to ensure alignment with organizational goals and industry best practices.

• Trends and Regulations Guidance: Stay abreast of industry trends and regulations, offering guidance for necessary updates to Deployment Excellence Standards to maintain their relevance and compliance.

• Resource Planning and Allocation: Develop adaptable resource tools/plans that cater to both present and future needs. Ensure that resource allocation aligns with the organization's objectives and evolving demands.

• Stakeholder Engagement and Expectation Management: Manage and engage major stakeholders effectively, ensuring that project outcomes align with expectations. Effectively manage and communicate with customers to set and manage expectations throughout projects.

• Budget Management and Input: Manage budgets assigned to your area of responsibility, providing input to ensure they meet the financial expectations of the organization.

• Collaboration and Best Practice Sharing: Actively engage in ongoing collaboration across SC Excellence, Innovative Medicine, MT Supply Chains, and JJT. Stay informed about Solution roadmaps and identify and share best practices between teams, enhancing the support services for deployments across the supply chain.

• Relationship Management with External Providers: Maintain and nurture working relationships with external providers to swiftly identify and onboard external resources when needed. Ensure seamless integration of external expertise to support your initiatives and projects. Maintain clear SLAs and track service improvements to demonstrate increased value.

Deploy Excellence Service Execution

• Deployment Excellence Center of Excellence: Support Center of Excellence

• for Deployment Excellence, facilitating stakeholder engagement and providing

• support in resource requirements. Identify and engage qualified subject matter

• experts as needed to execute and support the center's activities.

• Continuous Improvement Leadership: Lead initiatives aimed at driving

• continuous improvement, optimizing project execution, and delivering exceptional Outcomes.

• Foster a culture of excellence within the team.

Required Qualifications

• Bachelor’s Degree or equivalent

• At least 4 years of relevant experience

• Proven experience of delivering large scale complex system deployments

• Strong communication skills and change management

• Knowledge of GxP and SOX requirements and regulations

• Previous experience in working within a support organization with a knowledge of functional and matrix structures.

• Proven success in building and developing a high performing team

• Ability to manage multiple team members on a matrix basis

• Strong and proven project & program management experience

• Managing risk, including escalation, prioritization and resolution of systems and support issues and developing and managing responses

• Showing initiative in innovative approaches to challenges in a fast-paced, changing global environment

• Building strong partnerships with Source/R&D/Plan/Make/Deliver/Supply Chain

• Building consensus and impacting outcome with authority and ability to negotiate trade off decisions across the organization

• Must have strong collaboration and influencing skills to partner effectively at all levels and across multiple groups

• Strong relationship development, conflict resolution, and team building instincts, with the ability to build partnerships and collaborate both internally and externally.

• Strong organization and prioritization skills

Preferred Knowledge, Skills and Abilities:

• Knowledge of Supply Chain deployment methodology is preferred

• Functional knowledge of/and experience in systems within Medical Device, Pharmaceuticals, Consumer or other healthcare regulated sectors preferred

• FPX project execution capabilities

• Managing programs in a complex matrixed environment

• Six Sigma/LEAN certification preferred, but not required.

• Knowledge of systems

• Business acumen and/ or financial background

• Adaptability, Flexibility to adjust in response to changing environments.

Required Skills:

Preferred Skills: