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Job Function:

Med Tech Sales:

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Gurgaon, Haryana, India

Job Description:

Role Overview

The Technology Manager- EP will own capital technology growth and lifecycle management across India.

This role is responsible for driving demand, adoption and long-term expansion of the EP capital ecosystem including 3D mapping systems, RF generators and enabling platforms, while ensuring strong integration with consumable growth and service excellence.

The role operates as a commercial- clinical bridge, partnering with Sales, Marketing, Clinical Specialists, Service and Key Accounts to strengthen J&J’s leadership in advanced electrophysiology.

Core Responsibilities

Capital Demand Generation & Market Expansion:

• Drive demand creation for EP capital systems

• Build and manage a qualified capital funnel aligned to annual BP targets.

• Identify greenfield EP lab opportunities and upgrade/replacement prospects

• Map competitive installations and develop conversion strategies

• Support tender strategy and value-based proposals

• Lead capital justification conversations with hospital management and procurement

1. Strategic Account Management (EP Focused)

• Own technology relationships with EP cardiologists, HODs, lab heads, biomedical, and hospital leadership

• Develop long-term EP lab development roadmaps for key institutions

• Position J&J as strategic EP growth partner, not just equipment supplier

• Drive ecosystem thinking: capital + disposables + service contracts

• Manage escalations impacting installed base and ensure retention

1. New Product Introduction (NPI) Leadership

• Lead launch execution of new EP technologies

• Identify early adopters and build COEs

• Coordinate evaluations, clinical demos and first cases

• Ensure structured transition from evaluation to full commercial adoption

Commercial Education & Market Development:

• Collaborate with marketing on planned strategic CMEs, workshops and scientific engagements to execute EP technology awareness programs

• Support EP lab ROI modeling and case volume projections

• Train frontline sales teams on capital value articulation

• Support EP lab setup advisory conversations for new centers

Installation Base & After-Sales Leadership:

• Monitor installation timelines and commissioning quality

• Ensure strong coordination with service team for uptime management

• Drive service contract penetration and renewal adherence

• Track system utilization and identify growth gaps

• Support upgrade planning and technology refresh cycles

• Maintain high customer satisfaction across installed base

Cross-Functional & Commercial Governance:

• Forecast capital revenue and pipeline health

• Align capital & NPI inventory planning with supply chain

• Maintain opportunity tracking discipline

• Ensure compliance with J&J Credo and healthcare regulations

Key KPIs

• Capital equipment revenue vs target

• Funnel conversion rate

• New EP lab activations

• Competitive conversions

• Installed base retention

• Service contract penetration

• NPI adoption speed

• Customer satisfaction index

• Ideal Profile

• 10+ years’ experience in EP / cardiology/ Capital equipment

• Exposure to large private chains and institutional accounts in India

• Ability to handle high-value negotiations and long sales cycles

• Strong stakeholder management across clinical and administrative layers

Education:

• Engineering / Biomedical / Medtech/ Life Sciences background

• MBA preferred

Required Skills:

Preferred Skills:

Business Development, Communication, Customer Centricity, Customer Retentions, Execution Focus, Healthcare Trends, Market Knowledge, Market Research, Presentation Design, Problem Solving, Sales, Solutions Selling, Stakeholder Engagement, Strategic Sales Planning, Sustainable Procurement, Team Management, Vendor Selection