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JobsJohnson Controls

Telesales Executive

Johnson Controls

Telesales Executive

Johnson Controls

Manchester-Manchester-United Kingdom

·

On-site

·

Full-time

·

6d ago

Required Skills

Customer Service

Join Us as a Telesales Executive!

Manchester – Tyco Park | Full-Time

What we offer

  • Competitive Salary: Reflecting your skills and experience

  • Lucrative Bonus: Very achievable target based bonus scheme

  • Generous Leave: 25 days annual leave (pro-rated in hours)

  • Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave

  • Comprehensive Benefits:

Pension plan (up to 7% employer match)

  • Life assurance

  • Employee assistance program

  • Referral scheme

  • Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts

  • Career Development: Extensive growth and advancement opportunities

  • Free Onsite Parking: Hassle-free commuting

  • Dress Down Fridays: Casual attire to wrap up the week

What you will do

As a Telesales Executive, you will be responsible for driving new business through proactive outbound calls and handling inbound sales enquiries. You’ll close subscription based sales for a defined set of products and services, working within a clear sales framework with set pricing, contract terms, and margins.

How you will do it

  • Drive high volume outbound cold calling while also managing inbound sales opportunities
  • Follow a clearly defined sales process to close subscription sales within fixed pricing and contract guidelines
  • Maximise conversion rates by delivering persuasive, value-led sales conversations
  • Increase overall deal value by identifying the best product fit and upsell opportunities
  • Take full ownership of the sales cycle, ensuring a smooth, efficient, and professional customer journey

What we look for

Must-Haves:

  • Strong communication and negotiation skills
  • Experience in customer service or sales environments
  • Confidence in managing outbound and inbound telesales conversations
  • Ability to follow a structured process while delivering an excellent customer experience
  • Drive to hit and exceed sales targets

Nice-To-Haves:

  • Proven telesales experience, ideally in subscription based or residential/B2C environments
  • Familiarity with CRM systems and sales performance tools

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About Johnson Controls

Johnson Controls

Making buildings smarter.

Cork

Headquarters

Reviews

3.7

42 reviews

Work Life Balance

3.7

Compensation

4.0

Culture

3.9

Career

3.6

Management

3.6

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Work-life balance varies by team

Room for improvement in processes

Internal communication could improve

Salary Ranges

920 data points

Junior/L3

Mid/L4

Junior/L3 · Sales Representative

88 reports

$96,743

total / year

Base

$68,555

Stock

-

Bonus

$8,293

$62,009

$154,514

Interview Experience

5 interviews

Difficulty

2.2

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 40%

Neutral 40%

Negative 20%

Interview Process

1

Application Review

2

HR Screen

3

Technical/Aptitude Assessment

4

Hiring Manager Interview

5

Onsite/Virtual Interview

6

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Role-Specific Skills