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Engineer, Regional Technical Support

Johnson Controls

Engineer, Regional Technical Support

Johnson Controls

Petaling Jaya-Selangor-Malaysia

·

On-site

·

Full-time

·

1w ago

Required Skills

Technical support

Quotation preparation

Mandarin

Problem-solving

Communication

What you will do

As Engineer, Regional Technical Support, you play a crucial role in providing end to end sales support to Senior Leaders (regional). You are responsible for (technical support, quotation preparation, order processing, & daily communication with customer)

How you will do it

  • Prepare quotations, facilitate product selection
  • Respond to technical queries, and provide product support and guidance to customers
  • Build and maintain strong customer relationships

What we look for

  • Bachelor's degree in mechanical engineering or related fields, with 2-3 years' experience.
  • Fresh graduate with engineering background is welcome to apply.
  • Experience in managing confidential and time-sensitive information
  • Excellent communication and problem-solving skills
  • Mandarin language capability is required to support China.
  • High attention to detail
  • Ability to work effectively both independently and as part of a team

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About Johnson Controls

Johnson Controls

Making buildings smarter.

Cork

Headquarters

Reviews

3.7

42 reviews

Work Life Balance

3.7

Compensation

4.0

Culture

3.9

Career

3.6

Management

3.6

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Work-life balance varies by team

Room for improvement in processes

Internal communication could improve

Salary Ranges

920 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$128,000

total / year

Base

$128,000

Stock

-

Bonus

-

$108,800

$147,200

Interview Experience

5 interviews

Difficulty

2.2

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 40%

Neutral 40%

Negative 20%

Interview Process

1

Application Review

2

HR Screen

3

Technical/Aptitude Assessment

4

Hiring Manager Interview

5

Onsite/Virtual Interview

6

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Role-Specific Skills