What you will do

Join Johnson Controls as a Network Operations Engineer and become a key part of our global team! This role offers valuable experience supporting our network infrastructure across the EMEA region.

You'll manage troubleshooting, monitor network health, and engage in proactive incident management. Collaborating with our employees and cross-functional teams, you'll resolve issues effectively and enhance our services.

How you will do it

• Incident Management: Conduct proactive monitoring and troubleshooting to prevent service outages, ensuring swift restoration when needed.

• Problem Management: Develop solutions to streamline incident management processes, creating root cause analyses and efficient troubleshooting procedures.

• Operational Readiness: Prepare and complete checklists to ensure smooth pre-production deployment of network services, enhancing operational excellence.

• Change Management: Coordinate change implementations and facilitate quality reviews with engineering teams.

• Service Requests: Execute service requests and support proactive maintenance activities to ensure optimal infrastructure health.

• Process Improvement: Take ownership of specific improvement tasks to enhance technology, services, and processes.

What we look for

Required

• Experience in supporting a multi-site enterprise network.

• Competence in incident management, service requests, and problem-solving.

• Familiarity with Cisco/Meraki LAN, WLAN & WAN technologies.

• Understanding of the BGP routing protocol.

• Experience in an ITIL-oriented environment.

Preferred

• Knowledge of OSPF routing protocol.

• Experience with firewall technologies such as Cisco ASA, Fortinet, Palo Alto, etc.

• Familiarity with Cloud Services - Azure, AWS, GCP.

• CCNA certification or equivalent.

Our benefits

Besides working in an international environment, you will receive a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and service such as gym membership, medical cover, a multi-sports card plus many more.

Our onsite facilities at our Bratislava based office includes a canteen, nursery and coffee machines.

If you are relocating to Bratislava to join Johnson Controls, you will be eligible to receive a housing allowance to help you setup your new life in Slovakia.

The gross monthly salary for this position starts from 2,500 EUR per month, plus a monthly bonus that starts after your first 6 months. Please note this is a minimum salary and our compensation packages are based on your professional experience and qualifications.

Our culture

At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun. 

We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.

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