Build Your Best Future with the Johnson Controls Team

For 140 years, Wormald has been New Zealand’s leading fire protection specialist, protecting people and property nationwide. We are proud of our reputation as providers of the most capable and reliable safety products and services in the country.

Wormald is part of Johnson Controls, a global technology leader with customers in more than 150 countries. With 117,000 employees worldwide, we deliver intelligent buildings, efficient energy solutions, integrated infrastructure, and security innovations.

We are seeking an experienced Alarm Service Supervisor to join our Auckland team.

In this role, you will oversee the daily operations of the Alarm Service team, ensuring financial performance, customer satisfaction, and high-quality service delivery. You will coordinate staff, manage departmental resources and materials, and ensure jobs are completed on time and to specification. This position plays a key role in supporting the smooth and efficient functioning of the department.

What We Offer

• Competitive salary package

• Fully maintained company vehicle, mobile phone, and laptop

• Onehunga-based role working alongside industry leaders and technical experts

What You Will Do

• Ensure all work meets customer expectations, industry-leading quality standards, and all legal and technical requirements

• Deliver services efficiently and on schedule, maximising departmental profitability and resource utilisation

How You Will Do It

• Regularly review staff performance, identify development needs, and promote a safe working environment

• Actively represent Wormald in the market and promote our products and services

• Refer work opportunities outside your department to the appropriate team

• Maintain strong client relationships through timely communication and follow-up

• Pursue new business opportunities to grow Wormald’s client base

• Ensure prompt job invoicing

• Estimate and process client requests and variations as required

• Monitor workload and allocate resources effectively

• Manage and monitor the use of company tools and equipment

• Ensure all staff have adequate tools, equipment, and well-maintained PPE

What We Look For

• Proven experience managing or leading a team

• Previous experience in the fire alarm or electrical industry

• New Zealand residency/citizenship, or a valid NZ work visa

• Strong computer literacy

• Full NZ driver’s licence

• Excellent communication skills and a positive, can-do attitude

Please note: Pre-employment checks — including reference checks, medical, criminal record check, and drug & alcohol testing — form part of the eligibility process. Applicants must have the right to work in New Zealand to be considered.

If this sounds like the right role for you, Apply Now!

For more information, please contact Janis at janis.sotelo@jci.com