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Service Engineer

Johnson Controls

Service Engineer

Johnson Controls

Mumbai-Maharashtra-India

·

On-site

·

Full-time

·

1w ago

Required Skills

HVAC service

Technical troubleshooting

Customer service

What you will do

  • Primary responsibility for this role is to handle the service delivery of HVAC (York) chillers to customers.

  • Attending to breakdown complaints & preventive maintenance of York chillers/ Johnson Controls product & must have good technical skills

  • Creating good relationship with customer and ensuring utmost customer satisfaction. Generating L&M business, timely completion of all the activities as per the contract scope of work. Ensuring timely billing & collection of all AR. Attending to all customers query as per agreed SLA. Familiarity with the York Chillers products would be an added advantage.

Preferred

  • Candidate must have minimum of 5 to 7 years of experience in chillers service.

  • Preferable having experience in handling of York chillers.

  • Previous experience in handling Data Center customers is preferred.

  • Good knowledge in trouble shooting and commissioning of chillers

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About Johnson Controls

Johnson Controls

Making buildings smarter.

Cork

Headquarters

Reviews

3.7

42 reviews

Work Life Balance

3.7

Compensation

4.0

Culture

3.9

Career

3.6

Management

3.6

74%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Work-life balance varies by team

Room for improvement in processes

Internal communication could improve

Salary Ranges

920 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$128,000

total / year

Base

$128,000

Stock

-

Bonus

-

$108,800

$147,200

Interview Experience

5 interviews

Difficulty

2.2

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 40%

Neutral 40%

Negative 20%

Interview Process

1

Application Review

2

HR Screen

3

Technical/Aptitude Assessment

4

Hiring Manager Interview

5

Onsite/Virtual Interview

6

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Role-Specific Skills