Inside Sales Associate

Who we are?

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company.

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

Please visit and follow Johnson Controls LinkedIn for recent exciting activities.

Why JCI:

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Asia-Pacific LinkedIn:

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Career:The Power Behind Your Mission Open Blue:This is How a Space Comes Alive How will you do it?

• Handle incoming sales inquiries via phone, email, and online platforms.
• Prepare accurate quotations and ensure timely follow-up to convert inquiries into orders.
• Calculate margins and coordinate with sales and management teams for pricing and negotiation.
• Act as the primary point of contact for clients, addressing queries and providing basic technical advice.
• Drive proactive sales of products and services through phone and online channels.
• Maintain and improve customer satisfaction through effective commercial activities.
• Ensure proper documentation and data entry in ERP/SAP and CRM systems (Salesforce).

This role requires:

• Proactive commercial attitude with strong goal orientation.
• Ability to understand customer needs and provide tailored solutions.
• Basic technical aptitude related to fire safety products.
• Strong attention to detail and quality orientation.
• Excellent verbal and written communication skills in English and local language.
• Service-oriented mindset with flexibility to adapt to changing priorities.
• Awareness of organizational context and ability to work collaboratively.
• 3 to 6 years of experience in Inside Sales or Customer Support roles, preferably in the Fire Safety or related industry.

What we offer:

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.