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Role Overview

The Food & Beverages Coordinator is responsible for the efficient management and smooth operation of the IT campus canteen. This role ensures high-quality food services, vendor coordination, hygiene compliance, cost control, and employee satisfaction while aligning with company policies and safety standards.

Key Responsibilities

Canteen Operations:

• Oversee daily operations of the campus canteen, pantry, and food service areas

• Ensure timely and uninterrupted food service for employees

• Monitor food quality, taste, portion size, and presentation

• Coordinate menus in consultation with vendors and stakeholders

Vendor & Contract Management:

• Manage food courts, catering partners, and beverage suppliers

• Monitor vendor performance as per Service Level Agreements (SLAs)

• Handle contract renewals, negotiations, and compliance

• Address vendor-related issues and ensure corrective actions

Hygiene, Safety & Compliance:

• Ensure strict adherence to food safety, hygiene, and sanitation standards

• Conduct regular hygiene audits and inspections

• Ensure compliance with FSSAI guidelines, local municipal norms, and company policies

• Coordinate pest control, waste management, and cleanliness activities

Quality Control & Employee Satisfaction:

• Collect employee feedback and implement improvements

• Resolve food-related complaints promptly and professionally

• Conduct periodic taste checks and quality assessments

Inventory & Cost Control:

• Monitor inventory levels of food items, consumables, and pantry supplies

• Track billing, invoices, and cost control measures

• Validate vendor bills and coordinate with finance for payments

Reporting & Coordination:

• Prepare MIS reports on canteen operations, costs, and employee feedback

• Coordinate with Admin, HR, Facilities, and Security teams

• Support company events, meetings, and special food requirements

Educational Qualification

• Bachelor’s degree or diploma in Hotel Management, Hospitality Management, Food & Beverage Management, or a related field

Experience:

• 3–6 years of experience in canteen management, corporate F&B operations, or hospitality services

• Experience in managing large-volume food services (corporate/IT campus preferred)

Skills & Competencies

• Strong knowledge of food safety and hygiene standards

• Vendor and stakeholder management skills

• Budgeting and cost control knowledge

• Good communication and interpersonal abilities

• Problem-solving and conflict management skills

• Proficiency in MS Excel, reporting, and basic MIS

Key Performance Indicators (KPIs)

• Food quality and hygiene compliance score

• Employee satisfaction feedback

• Cost efficiency and budget adherence

• Vendor SLA performance

• Complaint resolution turnaround time

Working Conditions

• On-site role

• May require early morning or extended hours based on operations

Preferred Attributes

• Certification in Food Safety (FSSAI)– preferred)

• Experience managing IT/Corporate campus canteens

• Customer-centric mindset with attention to detail

Location:

On-site –Nagpur, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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