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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Surveyor

• Property and Asset Management

About JLL

JLL shapes the future of real estate through world-class services, advisory, and technology. Surveyor Property Manager role in Property & Asset Management (PAM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships.

Key Responsibilities

Asset Management Relationship

Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner.

Lease and Legal Management:

• Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest

• Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion

• Respond to technical queries in regards to the lease or licences

• Resolving occupier matters that may influence valuation/investment considerations

Financial Management:

• Work with JLL Accounts teams to Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required

Service Charge:

• Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines.

ESG:

• Work with various ESG and FM teams on ESG initiatives and implementation.

• Align client's ESG strategy with JLL's responsibilities.

Inspections:

• Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed.

Transactions/Transitions:

• Handle property in/out transitions, due diligence, and support disposals including liaison with 3rd parties such as solicitors

Client Reporting and Meetings:

• Provide relevant content for client reporting and attend client meetings as per client requirements.

• Understand client PMA, asset strategies, and KPIs.

Occupier Engagement & Customer Experience:

• Engage with occupiers to maintain high customer satisfaction.

• Gather intelligence on occupier business activity on behalf of client.

• Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners

Works

• Working with third parties and other JLL teams on Major Works and other site-based projects

Health & Safety:

• Understand relevant Health and Safety legislation and implement compliance measures.

Insurance:

• Support annual insurance renewal process

• Have oversite of all insurance mattes across the site

Void property management:

• Undertake necessary management action on behalf of the client and their insurers.

Fees:

• Ensure all fees work that falls outside the PMA or is a agreed additional fee is raised and tracked.

Candidate Profile

• Preferably newly qualified RICS

• Strategic thinker with innovative problem-solving skills.

• Strong commercial acumen and client relationship skills.

• Results-driven with ability to set and achieve ambitious targets.

• Self-motivated leader who fosters teamwork.

• Excellent communication and negotiation skills.

• Advanced IT skills, particularly in property management systems.

• Sharp analytical and problem-solving abilities.

Behavioural Skills

• Commitment to innovation and inclusive practices.

• Adhere to JLL Working Practices guidelines.

• Implement value-added initiatives.

• Maintain strong presence within PAM team.

• Promote diversity, equity, and inclusion within JLL.

This role offers opportunities for professional growth, flexibility, and personalized benefits while making a positive impact on the real estate industry.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.