JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives.
You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL Workplace Management!

Role: Cleaning Supervisor
Working hours: Monday to Friday 40 hours per week ( 07:00 - 15:00)
Location: Faraday Avenue Hams Hall Distribution Park, Coleshill Birmingham, B46 1PW
(Please note, This site has limited public transport links, and your own transport is required for reliable access. Free parking and subsidised on-site catering facilities are available.)

PURPOSE

• Collaborate with JLL FM Delivery Manager to ensure site specification compliance and delivery standards

• Provide cleaning coverage during staff absences, vacancies, and annual leave periods

MAIN DUTIES AND RESPONSIBILITIES:

Team Management

• Ensure proper Time Gate usage by all team members during each shift

• Manage cleaning team operations, including staff oversight, training, and supervision

• Complete weekly pay sheets and 4-weekly staff rotas

• Ensure all daily shifts are adequately covered and completed on schedule

• Lead the cleaning team to foster a supportive work environment

Training and Development:

• Deliver comprehensive training to site team members

• Maintain detailed training records for new staff and existing staff requiring retraining

• Identify and communicate training needs for new or existing staff to line manager

Health, Safety, and Compliance

• Ensure all work adheres to Health & Safety procedures and corporate standards

• Apply COSHH regulations effectively across all operations

• Report accidents and incidents through proper channels immediately

• Maintain compliance with Health & Safety and Environmental regulations

Equipment and Materials Management:

• Ensure equipment and materials are adequate and properly maintained for cleaning duties

• Maintain appropriate levels of effective cleaning chemicals on site

• Monitor and maintain company image through proper dress standards, equipment care, sensible footwear, PPE usage, machinery maintenance, and professional staff conduct

Operations and Client Service:

• Demonstrate comprehensive understanding of service specifications

• Communicate effectively and adhere to established cleaning programmes

• Address client requests within agreed timeframes

• Take immediate remedial action when necessary

• Keep operatives motivated and informed about company initiatives that affect them

Policy Implementation

• Implement company policies consistently

• Follow divisional directives

• Maintain ISO 9002 compliance

• Adhere to Training Policy requirements

Location:

On-site –Birmingham, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.