JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Client and Account Management

• Serve as the single point of contact for JLL’s site service delivery and act as the escalation point.

• Ensure all services meet contractual obligations.

• Build and manage strong relationships with key client stakeholders.

• Develop a deep understanding of the client’s business and evolving service requirements.

Contract Management

• Ensure full adherence to all contract terms and conditions.

• Achieve contracted KPIs, service levels, and performance measurements.

• Implement and manage the change control process.

Financial Management

• Achieve agreed financial targets and revenue objectives for the account.

• Identify cross-selling opportunities for additional services.

• Manage fee collection and track outstanding payments.

• Monitor site expenses according to the approved budget.

• Maintain proper financial trackers CORRIGO for PO, PR, GR, and invoicing accuracy.

Operations

• Provide onsite support to FM operations as the trusted right hand.

• Conduct routine site inspections to ensure compliance with processes and best practices.

• Support administrative functions (front desk, housekeeping coordination, appointment scheduling).

• Meet key performance indicators and service-level agreements.

• Work closely with clients and suppliers to address facility-related inquiries.

• Participate in vendor procurement activities as needed (planning, budgeting, evaluation).

• Maintain a safe working environment by enforcing workplace safety procedures.

• Follow proper incident escalation and reporting processes.

• Ensure all site operational contracts are current and adequate for service needs.

• Build strong relationships with stakeholders across multiple organizational levels.

• Perform facility walks to maintain overall facility condition.

• Ensure cleanliness, tidiness, and proper management of all office facilities.

• Manage and track all facilities requests.

• Oversee planned preventive maintenance schedules.

• Coordinate with vendors, gather quotations, evaluate proposals, and recommend actions.

• Monitor performance of outsourced vendors through regular reviews.

• Support clients during after-hours emergencies and act as a key response member.

• Prepare and compile required operational reports for clients.

• Serve as the interface with client representatives and BMO (Building Management Office).

• Perform ad hoc duties assigned by superiors.

Finance Management (Facilities-related)

• Support the FM team in completing all financial processes accurately and on time.

• Ensure prompt and accurate management of purchase orders.

• Handle invoice submissions, finance reporting, and tracking before monthly cut-off deadlines.

Environment, Health & Safety Management

• Maintain the Risk Register for major property risks (OHS, fire safety, environmental).

• Identify, evaluate, and recommend control measures for EHS issues.

• Conduct regular site inspections for EHS compliance.

• Maintain escalation and incident reporting procedures.

• Support client EHS during annual fire evacuation drills with the (Building Management Office).

• (Advantage) Experience in clean room facilities management.

Location:

On-site –Bangkok, THA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.