JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Officer (Corporate Services)

Work Dynamics (Integrated Facilities Management)

What does this job involve?

To deliver high quality, prompt and courteous Facility Management & Corporate services in support of Client's business needs.

• Maintain the highest standards in delivery to client expectations

• Liaise with Landlord and/or Building Manager on behalf of JLL and our client

• Prepare and send work orders to vendors, liaising with building management and security, coordination and management of key vendor staff whilst they are onsite

• Prepare and monitor planned preventive maintenance for soft services (Cleaning, Pest Control, Potted Plant)

• Conduct and report onsite inspections, escalating any issues as appropriate

• Maintain premises in neat and good working condition at all times

• Assist in financial process to ensure requirements are completed in a timely and accurate manner

• Maintain approvals register, ensuring all works have appropriate financial authorisation

• Raise and issue monthly invoices to the client and sub vendors

• Assist in the implementation and management of environmental management program (ISO14001)

• Execute established escalation procedures and incident reporting procedures

• Oversee a team of Tea Lady, manage the roster and arrange reliever when needed

• Provide support in arranging archive record management

• Support FM helpdesk service, answer the inquiry / request raised by the staff and log request in the centralized helpdesk system

• Manage consumables such as office and pantry supplies

Want to know what we are looking for?

You are a confident self-starter with a minimum of 2-5 years’ experience in a similar role, and you love building client relationships. You got excellent communication skills, a strong customer service focus and exceptional administration skills. You adopt on hands-on approach to problem solving, and have the ability to juggle multiple tasks in a dynamic workplace. You think on-the-go and can collaborate with multiple stakeholders with ease.

You will possess good Cantonese and English verbal and written communication skills. With experience of ISO14001 and customer experience will be an advantage.

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.