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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary:

The Facilities Multiskilled Technician Lead oversees the day-to-day operations of the facilities maintenance team within a BPO environment. This role combines technical expertise with leadership responsibilities, ensuring that all building systems—including electrical, mechanical, HVAC, plumbing, and safety systems—are maintained to support 24/7 business operations. The Lead Technician also coordinates preventive and corrective maintenance activities, supervises technicians, and ensures compliance with safety and operational standards.

Key Responsibilities:

Leadership & Coordination

• Lead and supervise a team of multiskilled technicians across shifts.

• Assign tasks, monitor progress, and ensure timely completion of maintenance activities.

• Serve as the point of contact for escalated technical issues and emergencies.

• Coordinate with vendors, contractors, and internal stakeholders for specialized services and projects.

Technical Operations

• Perform and oversee preventive and corrective maintenance on HVAC, electrical, plumbing, and fire protection systems.

• Conduct inspections and audits to ensure systems are functioning optimally.

• Troubleshoot and resolve complex technical issues across multiple disciplines.

• Ensure proper documentation of maintenance activities, equipment logs, and incident reports.

Compliance & Safety

• Ensure all maintenance activities comply with local regulations, company policies, and safety standards.

• Support emergency preparedness and participate in safety drills.

• Monitor and maintain fire detection and suppression systems, including smoke detectors and emergency lighting.

Project Support

• Assist in planning and execution of facility upgrades, renovations, and relocations.

• Provide technical input during procurement and installation of new equipment.

Qualifications:

• Technical/Vocational diploma or certificate in Electrical, Mechanical, HVAC, or related field.

• Minimum of 3–5 years of experience in facilities maintenance, with at least 1–2 years in a supervisory or lead role.

• Strong knowledge of building systems and maintenance best practices.

• Ability to read and interpret blueprints, schematics, and technical manuals.

• Proficient in using Building Management Systems (BMS) and maintenance software.

• Excellent leadership, communication, and problem-solving skills.

• Willingness to work on a shifting schedule, including weekends and holidays.

• TESDA NC II or equivalent in Electrical or HVAC

Preferred Certifications:

• Safety Officer (SO1/SO2) certification

• First Aid and Fire Safety Training

Location:

On-site –Makati, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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