JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

The Guest Service Ambassador delivers exceptional front-of-house hospitality, creating outstanding first impressions and seamless guest experiences. This role combines reception duties with event support and facilities management, ensuring all visitors feel genuinely welcomed and enjoy a professional experience.

Key responsibilities:

• Reception & Guest Services – Deliver first-class front-of-house service, manage visitor registrations, and provide concierge support
• Event & Meeting Support – Coordinate room bookings, assist with event setup, and maintain meeting spaces to high standards
• Systems & Compliance – Operate visitor management systems and ensure all processes meet Security and Health & Safety protocols
• Facilities Management – Maintain show-ready reception areas, manage mailroom operations, and support general facilities requests

Sounds like you? This is what we are looking for:

We're seeking a customer-focused professional with corporate office experience and a genuine passion for hospitality. The ideal candidate combines strong technical capabilities with exceptional interpersonal skills, thriving in dynamic environments whilst maintaining the highest service standards.

• Corporate office experience; hospitality or retail background advantageous
• Proven exceptional service delivery in fast-paced environments with strong problem-solving abilities
• Highly organised with effective prioritisation, multitasking, and project management capabilities
• Friendly, collaborative team player with willingness to exceed expectations

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Interested candidates, please apply following the link below quoting job reference number REQ483279.

Location:

On-site –Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.