JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join JLL at an Exciting Mixed-Use Property!

We are seeking an organised and experienced Centre Administrator to join our team at the vibrant mixed-use property. This is a fantastic opportunity to make a real impact, ensuring smooth operations and a positive experience for users and tenants alike.

Reception & Representation

• Act as an ambassador for JLL and The Centre, serving as Receptionist and First Line Host in the Management Suite Reception Area.

• Forge positive relationships with Occupiers, Contractors, the wider community, and the Client.

• Maintain a welcoming and professional reception area, ensuring high standards of cleanliness and presentation.

Visitor & Communication Management

• Provide refreshments for visitors and catering for meetings.

• Vet and screen calls and visitors to the Centre Management Office.

• Handle enquiries professionally via phone, in person and email.

• Book in contractors on Touchpoint system.

Administrative Support

• Provide administrative and receptionist support to the Centre Manager, Operations Manager and Security.

• Draft correspondence, collate and present data for reports and records

• Ensure IT and communication equipment is in working order.

• Coordinate and issue dates for Centre Management team meetings and Occupier meetings, take minutes, and circulate them promptly.

Events & Commercialisation

• Book and track concessions and events, liaising with the concessions booking company to manage bookings and drive commercial income.

• Arrange for invoices to be raised and ensure accurate tracking of bookings.

• Assist with the Centre’s advertising, marketing, and events, including coordinate and implement website updates and content changes. Collect weekly media from Occupiers and manage releases across social media channels.

Finance & Database Management

• Process, code and check invoices.

• Assist with managing complex service charge budgets, end-of-year reconciliations and gather information to support budget setting.

• Issue purchase orders, manage income and expenditure trackers ensuring tracking of forecast expenditure.

• Handle accounts queries.

• Maintain databases, ensuring accuracy and up-to-date records.

Facilities & Compliance

• Arrange utility and business rates transfers, assist with utility negotiations and queries, and submit readings.

• Book and coordinate Health and Safety inspections.

• Process and close insurance claims, including collating required information.

• Conduct stock checks to ensure adequate levels of office and kitchen supplies.

Community & Standards

• Assist with obtaining occupier trade feedback.

• Attend training and development courses as required.

• Undertake any other duties necessary to fulfil and support the operational requirements of the Centre Management Office and The Centre as a whole.

Required Skills & Experience

• Minimum of two years’ financial administration experience, including processing invoices, tracking expenditure in preparation for supporting budget and reconciliation activity.

• Basic understanding of schedules and coding within financial or operational systems.

• Professional front‑of‑house presence, demonstrating confidence, polish and the ability to maintain a welcoming reception environment.

• Advanced and clear communication skills, handling enquiries and visitor screening with diplomacy across phone, email and in‑person interactions, strong attention to detail and organisational capability.

• Proven administrative strength, supporting managers, preparing documentation and reports to a high standard and accurately tracking and updating information in a timely manner.

• Strong stakeholder engagement, building positive relationships and gathering occupier feedback to support community and operational standards.

• Proficient in Microsoft Office Suite, with the ability and willingness to learn new systems and technology.

• Self‑starter with strong multitasking ability, able to manage multiple projects under pressure and work effectively both autonomously and as part of a team.

• Numerical competence, including the ability to calculate figures and percentages and draft clear, well‑presented written correspondence and documents.

Location:

On-site –Feltham, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.