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The Workplace Operations & Technical Manager collaborates closely with the India Workplace Operations & Hospitality Lead and cross-functional teams to align facilities strategies with business needs. Acts as the “number 2” facilities point of contact after the Workplace Operations & Technical Manager. This role ensures seamless day-to-day office operations while maintaining the highest standards of service delivery across all technical and soft services.

• Technical Systems Management & Daily Operations - Take full ownership of all office technical systems including HVAC, electrical, plumbing, and fire safety systems. Conduct daily checks, perform hands-on preventative maintenance tasks, and ensure all systems run smoothly and efficiently while maintaining a clean, hygienic, and spotless service environment.

• Preventative & Reactive Maintenance Program - Manage a comprehensive preventative maintenance schedule through regular inspections to identify and address potential issues proactively. Respond urgently to technical issues reported through the facilities helpdesk, troubleshooting and repairing equipment, amenities, and building system defects to minimize workplace disruptions.

• Vendor Management - Act as the primary point of contact for JLL facilities vendors, contractors, and building management teams. Manage contracts, performance standards, and day-to-day coordination of maintenance, repairs, and inspections while ensuring all work meets required standards with complete documentation.

• Budget Management & Financial Oversight - Assist the India Workplace Operations & Hospitality Lead with budget preparation, tracking, and forecasting for all facilities-related expenses. Execute all operations within budget parameters while providing clear, transparent reporting and collaborating with the JLL finance team as needed.

• Inventory & Spares Management - Maintain a comprehensive inventory system for all critical spare parts and technical supplies. Ensure adequate stock levels are maintained to support both preventative maintenance programs and reactive repair needs without operational delays.

Safety & Compliance Assurance - Ensure all technical operations, maintenance activities, and vendor work comply with safety regulations and company standards. Maintain a safe, reliable workplace environment through proactive risk identification and immediate resolution of safety-related issues.

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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