JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Receptionist – JLL

What this job involves: JLL is seeking a Receptionist who will serve as the first point of contact for visitors and clients, providing exceptional customer service and creating a positive impression of the organization. This position requires excellent communication skills, a professional demeanor, and the ability to handle various administrative tasks. The Receptionist plays a vital role in ensuring smooth daily operations and assisting with clerical duties within a commercial real estate (CRE) environment, contributing directly to JLL's commitment to delivering outstanding client experiences and operational excellence.

What your day-to-day will look like:

• Greet visitors, clients, and vendors in a friendly and professional manner, ensuring a positive experience and providing assistance as needed

• Answer incoming calls, transfer to appropriate individuals or departments, and take accurate messages while responding to emails promptly and effectively

• Monitor and manage visitor access and security, ensuring all protocols are followed while maintaining meeting room bookings and shared calendars

• Provide administrative assistance including data entry, filing, photocopying, and organizing documents and files

• Receive, sort, and distribute incoming mail, packages, and deliveries while preparing outgoing shipments using appropriate methods

• Coordinate with facilities management teams for maintenance requests, repairs, and office supply orders

• Assist with travel arrangements, expense report processing, and serve as communication liaison between staff, clients, and visitors

Required Qualifications:

• Proven experience as a receptionist or in a similar customer-facing role, preferably within a professional or CRE environment

• Excellent verbal and written communication skills with ability to interact professionally with individuals at all levels

• Strong interpersonal skills with emphasis on delivering exceptional customer service

• Proficient computer skills including MS Office Suite (Word, Excel, Outlook) and knowledge of office equipment such as printers, scanners, and telephone systems

• Highly organized and detail-oriented with ability to multitask and prioritize tasks effectively

• Professional appearance and demeanor with ability to handle sensitive and confidential information with discretion

• Problem-solving skills and ability to remain calm and composed in high-pressure situations

Preferred Qualifications:

• Previous experience in a commercial real estate (CRE) environment

• Certification in administration or a related field

• Familiarity with property management software and systems

• High school diploma or equivalent; additional certification or coursework in administration or related field

• Flexibility and adaptability to changing work demands with willingness to take on additional responsibilities as needed

Estimated compensation for this position:

54,700.00 – 64,600.00 CAD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Toronto, ON

Opening Type:

Replacement

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.