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Refrigeration Service Engineer (Static Site-Based)

Nights only shift

To provide comprehensive refrigeration engineering services including maintenance, repair, and technical support for retail refrigeration systems. Participate in emergency response coverage and contribute to on-site project delivery and continuous improvement initiatives.

Main Duties and Responsibilities include:

This is a site-based (static) role, supporting all refrigeration assets within the Clients estate.

· Perform preventive maintenance, diagnostics, and repairs on all types of retail refrigeration equipment including CO2, glycol, and A2L systems.

· Conduct scheduled and reactive maintenance work to ensure optimal system performance and compliance with regulations.

· Respond to emergency and non-emergency callouts as part of your working shift.

· Create and maintain detailed service reports, technical documentation, and F-Gas logs in accordance with regulatory requirements.

· Ensure all engineering work is completed in compliance with health and safety regulations and company procedures.

· Communicate effectively with store management and customers regarding service requirements and system status.

· Support on-site project installations, refurbishments, and commissioning activities when required.

· Identify and report opportunities for system improvements and energy efficiency enhancements.

· Maintain accurate records of parts usage and support on-site stock requirements for critical components.

· Assist in the preparation of quotations for additional on-site reactive works and small projects.

· Provide technical input and recommendations for equipment upgrades and replacements.

· Collaborate with the service team to meet KPI targets for planned preventive maintenance and reactive response times.

· Stay current with new refrigeration technologies, regulations, and best practices through ongoing professional development.

· Troubleshoot complex technical issues using systematic diagnostic approaches.

· Support training and knowledge sharing initiatives within the engineering team.

ESSENTIAL SKILLS AND QUALIFICATIONS:

· Extensive hands-on experience in retail refrigeration service and maintenance operations.

· Strong technical knowledge of commercial refrigeration systems, controls, and equipment.

· Proven ability to diagnose and resolve complex refrigeration system faults.

· Experience working independently with minimal supervision while maintaining high quality standards.

· Good understanding of customer service requirements in retail environments.

· Practical problem-solving approach with attention to detail.

· Strong communication skills for interacting with customers and colleagues.

· Flexibility to work overtime and participate in emergency standby duties.

· Working knowledge of Microsoft Office applications including Excel and Word.

· Time Served Refrigeration Engineer qualification.

· CITB Safety Passport.

· City & Guilds 2078 / 2079 F-Gas Refrigerant Handling certification.

· City & Guilds 207 - Refrigeration & Air Conditioning.

· NVQ Level 1, 2 & 3 - Refrigeration & Air Conditioning.

· Pressure Testing Competency certification.

· Manufacturer-specific compressor training courses.

· Controls and strategy experience.

· Product training on commercial chillers beneficial.

Location:

On-site –London, GBR

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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