JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

The Workplace Lead is a key contributor to delivering innovative, efficient, and sustainable workplace solutions across Shell’s corporate Real Estate portfolio.

This role partners with Facilities Management (FM), WorkWELL@Shell, and Transactions & Capital Projects (TCP) teams to design and implement strategies that optimise space utilisation, enhance operational performance, and elevate employee experience.

The role leads workplace initiatives, including minor works, space planning, change management, and communications, ensuring alignment with Shell’s global standards, branding, and sustainability objectives. Acting as a trusted advisor, the role supports business continuity and transformation through strategic planning and stakeholder engagement.

Key Responsibilities:

Workplace Strategy & Delivery of Minor Projects

• Collaborate with internal stakeholders/teams, Integrated Facilities Management (IFM) partners, and external consultants to deliver integrated workplace solutions.

• Provide data-driven space planning solutions tailored to user requirements and operational needs.

• Lead the delivery of minor workplace projects from concept to completion, ensuring compliance with Shell branding, WorkWELL@Shell principles, and sustainability goals.

• Conduct regular workplace assessments to ensure functionality, efficiency, and alignment with business objectives.

Communications & Change Management

• Develop and execute change management and communication strategies using Shell’s Workplace Change Methodology and Programme Framework.

• Manage the Real Estate Australia annual communication plan, ensuring timely and consistent stakeholder engagement.

• Partner with Corporate Relations to deliver compliant, platform-appropriate content for internal communications.

• Oversee App Space digital signage, enhance engagement on Viva community pages, and produce monthly newsletters to drive awareness and adoption of workplace initiatives.

Stakeholder Engagement & Innovation

• Act as a key liaison for business units impacted by workplace projects, ensuring smooth transitions and minimal disruption.

• Champion innovative workplace solutions that improve space efficiency and employee experience.

• Provide coaching and guidance to Workplace Experience Co-ordinators both operationally as required and also as part of their personal growth and development plans.

• Prepare and present high-quality presentations, reports, and decision-making packs for senior stakeholders.

• Respond to RFIs and contribute to cost/value optimisation activities for workplace projects.

What we are looking for:

• Demonstrated experience in the delivery of workplace solutions, with a track record of effectively managing concurrent minor projects and change programs.

• Experience in developing and executing internal communication strategies.

• Proficiency in workplace design tools and software (e.g., AutoCAD, Revit, or equivalent).

• Knowledge of sustainability principles and circular economy practices in workplace design.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

Interested candidates, please apply following the link below quoting job reference number LMREQ488237

Location:

On-site –Brisbane, QLD

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.