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Business Manager

• Furniture Solutions

About Tétris

Tétris, a JLL Group subsidiary, specialises in designing and developing professional workspaces. As both consultant and general contractor, we provide comprehensive turnkey services for office fit-outs and property renovations across commercial, education, retail, and hospitality sectors.

Operating globally across three continents, and represented in eleven countries in EMEA. Tétris leads the Design & Build market with approximately $700 million turnover and over 900 employees. Following successful launch of our Furniture Solutions department in France (2017), we're expanding this business unit across all Tétris markets.

We seek a Business Manager for our Amsterdam-based Furniture Solutions department to drive our success story in the Netherlands market.

Business Manager Responsibilities

Client Engagement

• Serve as primary liaison between design teams and clients throughout project lifecycle.
• Balance client requirements across functionality, budget, ergonomics, and aesthetics while maintaining profitable margins.
• Leverage enthusiasm and expertise to drive customer acquisition and retention.
• Ability to build, nurture and maintain strong relationships.

Technical Expertise

• Maintain comprehensive furniture product knowledge across diverse project types.
• Knowledge of comprehensive end-to-end circular services relating to furniture assets – including, but not limited to
• Digital Product Passports; Product and component tracking; Inventory management; Furniture assessment; Re-use and refurbish processes; Disposal and distribution; Responsible Recycling; Industry accreditations and standards.
• Collaborate with architects and designers to create opportunities, and prepare suitable furniture proposals that meets clients requirements.
• Stay current with industry developments, sustainability trends, and circular economy practices.
• Apply technical insights to provide creative solutions aligned with overall interior design concepts.
• Broad knowledge of global brands, manufacturers and their product portfolio’s.

Project Management

• Manage complete project lifecycle from initial consultation through implementation.
• Coordinate client and supplier relationships, administration, and delivery.
• Ensure seamless project execution and client satisfaction.

Required Experience and Qualifications

Education

• HBO or Technical University degree in Construction/Architecture with interior design focus, or equivalent qualification.

Professional Experience

• Minimum 5 years relevant furniture dealer industry experience.
• Strong business acumen with demonstrated customer satisfaction results.

Technical Knowledge

• Deep understanding of furniture design principles and ability to read technical layouts and shop-drawings.
• Knowledge of workplace regulations (ARBO, NEN), Buildings Decree, and fire safety requirements.
• Familiarity with sustainability and circularity applications in materials

Core Competencies

• Strong organizational and project management skills.
• Commercial mindset with results-driven approach.
• Adaptability and dynamic problem-solving abilities.

Technical Skills

• Advanced proficiency in Microsoft Office suite.
• Experience with Salesforce, Pcon basket and Navision preferred.
• Fluency in Dutch and English (written and verbal).
• Valid Dutch driving license.

Location:

On-site –Amsterdam, NLD

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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