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Business Support, Administrative Services

JLL

Business Support, Administrative Services

JLL

2 Locations

·

On-site

·

Full-time

·

1w ago

Required Skills

Facility management

Vendor management

Microsoft Office Suite

Health and safety compliance

Customer service

Problem-solving

Organizational skills

Communication

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Execute services in areas of responsibility for a small to moderate size location/across small number of smaller locations & may oversee the work of team members. Scope may include wide range of Workplace Solutions specialist facility & building management services, customer services activities, delivered at a location/across multiple locations. May include workspace asset management, engineering, building & maintenance, cleaning, mail delivery, logistics &/or storage services, set-up, A/V, catering, document, switchboard, reception, floor support & other location services. Independently carry out routine tasks according to guidelines and/or under supervision.

Facility Operations:

  • Oversee daily facility operations, including maintenance, cleaning, and security services

  • Coordinate workspace setups, relocations, and reconfigurations

  • Manage meeting room bookings and audio-visual equipment

  • Ensure compliance with health and safety regulations

  • Coordinating office services (e.g., workspace setup, A/V, catering, reception)

Vendor Management:

  • Coordinate with various service providers (e.g., cleaning, maintenance, catering)

  • Monitor vendor performance and address any issues

  • Assist in contract management and invoice processing

Client Relations:

  • Serve as the primary point of contact for Accenture employees regarding facility-related matters

  • Respond promptly to requests, complaints, and inquiries

  • Maintain positive relationships with Accenture stakeholders

Asset Management:

  • Track and manage office equipment, furniture, and supplies

  • Coordinate repairs and replacements as needed

  • Assist in inventory management and procurement processes

Administrative Support:

  • Maintain accurate records of facility-related activities and expenses

  • Prepare regular reports on facility operations and performance metrics

  • Assist in budget tracking and cost control measures

Project Support:

  • Participate in facility improvement projects and initiatives

  • Assist in implementing new workplace strategies and technologies

  • Support sustainability and energy efficiency efforts

Emergency Preparedness:

  • Assist in developing and maintaining emergency response plans

  • Participate in safety drills and training sessions

Qualifications:

  • Bachelor's degree in Facility Management, Business Administration, or related field

  • 2-3 years of experience in facility management or related role

  • Strong organizational and time management skills

  • Excellent communication and interpersonal abilities

  • Proficiency in Microsoft Office Suite and facility management software

  • Knowledge of health and safety regulations and best practices

  • Experience with vendor management and contract administration

  • Customer service-oriented with a problem-solving mindset

  • Ability to work independently and as part of a team

  • Flexibility to adapt to changing priorities and work demands

Location:

On-site –Kuala Lumpur, Malaysia, Selangor, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

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About JLL

JLL

JLL

Public

JLL is a global commercial real estate services company providing property management, investment management, and advisory services. The company serves corporate clients, investors, and property owners across various real estate markets worldwide.

10,001+

Employees

Chicago

Headquarters

Reviews

3.2

10 reviews

Work Life Balance

2.5

Compensation

2.8

Culture

3.2

Career

3.5

Management

2.3

35%

Recommend to a Friend

Pros

Good coworkers and supportive team members

Learning opportunities and skill development

Supportive management (when present)

Cons

Poor management treatment and unprofessional behavior

Low pay relative to workload

Frequent layoffs and job instability

Salary Ranges

0 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$120,000

total / year

Base

$120,000

Stock

-

Bonus

-

$102,000

$138,000

Interview Experience

7 interviews

Difficulty

2.4

/ 5

Duration

14-28 weeks

Offer Rate

29%

Experience

Positive 14%

Neutral 43%

Negative 43%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Case Study/Technical Assessment

5

Final Interview/Presentation

6

Offer

Common Questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Real Estate/Industry Specific