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The EMEA Account Sourcing Manager is responsible for leading strategic sourcing and procurement initiatives across Integrated Facilities Management (IFM) services for a key client account. This role drives value creation, ensures supplier performance, strengthens compliance, and partners closely with internal and external stakeholders across the EMEA region.

Key Responsibilities

1.

Strategic Sourcing & Procurement Leadership:

• Lead and execute strategic sourcing and procurement activities across all IFM service categories.
• Develop and implement EMEA‑wide and country‑specific sourcing strategies aligned with account priorities.
• Deliver cost savings, value‑add initiatives, and commercial improvements through negotiations and sourcing execution.
• Manage RFP processes end‑to‑end, including documentation, evaluation, supplier selection, and recommendations.
• Identify and mitigate risks across the supply chain using structured sourcing governance practices.

2.

Supplier & Contract Management:

• Manage performance and relationships with preferred suppliers, supported by the Category Management team.
• Ensure supplier documentation, contracts, and compliance files are accurate, updated, and audit‑ready.
• Lead supplier qualification and onboarding activities in alignment with JLL risk and compliance frameworks.
• Monitor supplier KPIs and drive continuous improvement initiatives to strengthen service delivery.
• Prepare and lead Quarterly Business Reviews, covering performance, risks, opportunities, and forward‑looking plans.

3.

Client & Stakeholder Engagement:

• Represent JLL Sourcing & Procurement in all client, governance, and operational meetings.
• Partner with Account Directors, Facilities Managers, and client stakeholders to align on sourcing priorities and needs.
• Support client and stakeholder feedback processes, including Voice of Client surveys and action planning.
• Provide training and guidance to account teams on tools, systems, and sourcing best practices.

4. Reporting, Analytics & Governance

• Produce monthly and quarterly reports on sourcing activities, KPIs, compliance, savings, supplier performance, and risk.
• Ensure accurate and timely savings reporting via Jaggaer and other procurement systems.
• Maintain alignment with JLL sourcing policies, procedures, and audit standards across all EMEA operations.
• Update and maintain S&P account policies to reflect local country regulations and operational requirements.

5. Transformation, Growth & Sustainability

• Support account transformation initiatives, including audits, operational assessments, and improvement plans.
• Develop the supply chain to meet current and future business needs, identifying opportunities for innovation and enhanced capability.
• Implement sustainability and diversity & inclusion (D&I) sourcing initiatives with the S&P Sustainability Lead.
• Support account transitions, including supplier onboarding, mobilisation, and site engagement as needed.

Requirements

Experience & Technical Skills

• 5–10 years of experience in strategic sourcing, procurement, or category management.
• Strong understanding of IFM services and the EMEA supplier environment.
• Proficiency in running RFPs, e‑auctions, and sourcing contracted services.
• Strong analytical, financial, and commercial capability.
• Experience using procurement tools (Jaggaer preferred).
• Proficient in Microsoft Office suite (Excel, Word, PowerPoint).
• Experience managing multinational suppliers within a regional environment.
• Bachelor’s degree in Business, Supply Chain Management, or a related field.
• MCIPS or equivalent qualification preferred.

Soft Skills & Behaviors

• Excellent communication, negotiation, and stakeholder‑engagement skills.
• Strong organisational abilities and attention to detail.
• Ability to influence senior stakeholders and build trusted partnerships.
• Strategic thinker with strong problem‑solving skills.
• Fluent in English; additional Western European languages are advantageous.

Ideal Candidate Profile

• Experienced in procurement or sourcing within FM, Manufacturing, Infrastructure, Estate Management, or similar service‑driven sectors.
• Fluent in English, with additional languages such as Polish, French, or German providing added value for regional collaboration.
• Strong analytical, numerical, and commercial acumen with practical experience in e‑sourcing and contracted service procurement.
• Highly organized, disciplined, and reliable, with strong follow‑through and ownership of tasks.
• Excellent interpersonal, communication, and negotiation skills paired with a strong customer service mindset.
• Technically confident, especially with Microsoft Outlook, Word, Excel, and procurement systems.

What do we offer:

• Competitive base salary
• Private Medical Insurance
• Flexible work arrangements (hybrid work option)
• Enhanced pension scheme
• Ranked #13 in the UK Best Employers index by the Financial Times
• Electric Car Scheme
• Great opportunities for long-term career progression

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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