JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Duties & Responsibilities

• Deliver exceptional customer service to meet the expectations of on-site clients.
• Ensure timely completion of preventative and reactive work requests.
• Manage the preventative and reactive maintenance database to efficiently handle work order and ticket requests.
• Provide supervision during major works to ensure high-quality workmanship.
• Conduct root cause analysis on major reactive faults and assess proposed rectifications with technicians to ensure suitability and effectiveness.
• Perform regular site inspections and assessments to maintain building procedures and performance measures.
• Assist with requests related to management, operations, and financial audits.
• Coordinate and oversee day-to-day operations of facilities management for assigned properties.
• Serve as a liaison between property owners, tenants, vendors, and internal stakeholders.
• Respond promptly to maintenance requests, resolve issues, and achieve satisfactory resolutions.
• Schedule and manage routine inspections, maintenance, and repairs of facilities.
• Cultivate strong vendor relationships, including obtaining quotes, negotiating contracts, and ensuring compliance with service level agreements.
• Ensure compliance with health, safety, and environmental regulations.
• Maintain accurate records of maintenance activities, service contracts, and warranties.
• Provide regular reports to management on facility performance, maintenance activities, and adherence to budget.

Required Knowledge, Skills and Abilities

• Degree in Facilities Management or a related field is preferred.
• Proficient in both written and spoken English.
• Strong interpersonal skills for effective communication with various stakeholders.
• Extensive experience in the built environment, with a solid understanding of HVAC, electrical, plumbing, carpentry, and general handyman tasks.
• Previous experience in a similar coordination role would be advantageous.
• Goal-oriented mindset with the ability to focus on meeting performance targets.
• Strong problem-solving skills, capable of effectively resolving complex issues in ambiguous situations.
• Self-motivated and able to work independently with minimal supervision.
• adept at prioritizing and managing operational works efficiently and within deadlines.
• Quick to learn and adapt to utilizing required software.

Location:

On-site –Ho Chi Minh City, Vietnam

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.