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Facilities Coordinator cum Concierge 사원대리급 (계약직)계약기간: 26년 11월 말까지

업무내용

Client Service & Facility Management

• Provide superior customer service to meet on-site client’s expectations
• Ensure that integrated office facilities, for instance seating areas, cafeteria, meeting rooms, registration of lockers is fully managed by site’s operation manual
• Inspect facility’s security and safety factors including equipment according to the national regulation
• Monitor office’s environment, for instance air-conditioning and lighting condition as presentable by liaising with facilities
• Issue access cards, including the security system and handling any relevant paperwork
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• On-site key point of contact for Facilities in the client’s premises
• Fulfil any ad-hoc requests promptly and efficiently to support the client business
• Ensure any faults or defects are recorded and reported to facilities team to ensure an outstanding client experience is maintained

Procurement & Vendor Management

• Management and communicate with all contractors on site to ensure they perform to the required standards
• Make and inspect agreement’s validity, proper article, and data

Finance Management

• Acquire process to raise all invoices’ payment, and ensure all invoices, as relate to the operation are appropriately processed and tracked
• Ensure prompt and accurate management of purchase orders in the financial system, as required
• Understand how to build an annual budget, and seek ways to constantly reduce costs and improve operational standards

Risk Management

• Assist in the implementation and management of the property risk management program
• Support the implementation and monitoring of disaster recovery and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang La Salle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets for reception and support these targets for the facilities management team

자격요건

• Prior experience in facilities, account, property management, hospitality or related field preferred
• Ability in English skill able to have discussion with multinational employees
• Ability to interact well within a team and learn new systems quickly
• Well-organized work skill
• Minimum twelve (12) months experience in a corporate environment
• Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous

Project Management & Organizational Skills

• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking

• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical, proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches long term solutions

Firm First Mindset

• Able to cooperate and work well with others to meet targets
• Support the team effectively as and when needed
• Proven ability to commit to flawless execution while complying with firm’s procedures and standards

Client Focus & Relationship Management

• Able to interact with the general client staff & vendors with ease
• Ability to manage conflict and conflicting priorities
• Demonstrates ability to work with vendors to deliver efficient services
• Demonstrates proactive & professional approach to customer service

Additional skills

• Problem-solving skills and capacity to deal with ambiguity
• Ability to effectively deal with stressful situations
• Able to work independently
• Self-motivated; confident & energetic
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English); also an active listener
• Exhibits honesty & trustworthiness

Location:

On-site –Seoul, Korea, Republic of

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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