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Assistant Soft Services Manager

JLL

Assistant Soft Services Manager

JLL

Bengaluru, KA

·

On-site

·

Full-time

·

1w ago

Required Skills

Team leadership

Operations management

Quality assurance

Communication

Vendor management

MS Office

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Workspace Delivery Manager

Work Dynamics

OVERALL ROLE

The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.

Sound like you? To apply you need to be:

Ideal Experience

  • Bachelor’s degree/ Degree in Hotel Management, business or other related field;
  • Experience of 6 + years in Soft services/facilities/hotel housekeeping
  • Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
  • Proficient in MS Office suite
  • Excellent communication verbal and written.
  • Previous experience of leading teams

MAJOR RESPONSIBILITIES

  • Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness
  • Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff
  • Maintains clear, efficient communication and coordination with engineering and front of the house teams
  • Schedules the cleaning of the carpets, upholstery, along with the deep cleaning projects and window cleaning necessary
  • Schedules periodic major cleaning projects
  • Inventories cleaning supplies and ordering to ensure adequate supplies
  • Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action
  • Ensures proper key control procedures are utilised by the staff
  • Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance
  • Submit requests for repair and periodic maintenance of cleaning equipment’s
  • Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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About JLL

JLL

JLL

Public

JLL is a global commercial real estate services company providing property management, investment management, and advisory services. The company serves corporate clients, investors, and property owners across various real estate markets worldwide.

10,001+

Employees

Chicago

Headquarters

Reviews

3.2

10 reviews

Work Life Balance

2.5

Compensation

2.8

Culture

3.2

Career

3.5

Management

2.3

35%

Recommend to a Friend

Pros

Good coworkers and supportive team members

Learning opportunities and skill development

Supportive management (when present)

Cons

Poor management treatment and unprofessional behavior

Low pay relative to workload

Frequent layoffs and job instability

Salary Ranges

0 data points

Junior/L3

Junior/L3 · Data Scientist

0 reports

$120,000

total / year

Base

$120,000

Stock

-

Bonus

-

$102,000

$138,000

Interview Experience

7 interviews

Difficulty

2.4

/ 5

Duration

14-28 weeks

Offer Rate

29%

Experience

Positive 14%

Neutral 43%

Negative 43%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Case Study/Technical Assessment

5

Final Interview/Presentation

6

Offer

Common Questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Real Estate/Industry Specific