JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

MAJOR RESPONSIBILITIES

1.

Facilities & Workplace Management:

Lead and manage day-to-day IFM operations to ensure a safe, compliant, and high-performing workplace environment.

Conduct regular site walk-throughs to ensure cleanliness, safety, and service standards across oƯices, lobbies, and meeting rooms.

Oversee Moves, Adds & Changes (MAC), minor projects, and workplace improvements.

Implement and manage the Preventive Maintenance Program, ensuring statutory and risk compliance. Ensure site risk, audit, and compliance requirements are met in line with JLL and client policies. Provide 24/7 emergency response support and attend site as required.

Ensure escalation protocols and incident reporting procedures are in place and followed.

2. Vendor, System & Stakeholder Coordination

Manage and coordinate vendors for facilities-related services including cleaning, security, landscaping, transportation, oƯice supplies, utilities, and other outsourced services.

Support vendor selection, service reviews, and performance management in line with KPIs and SLAs. Review and resolve outstanding service tickets and recurring service issues, escalating where required.

Systems Management

SAP

•  Raise shopping carts for routine and ad-hoc services.

•  Process non-PO payments (PRF), follow approval workflows, and track invoice status.

•  Complete invoice confirmations and ensure timely vendor payments.

JLL Corrigo

•  Raise and manage Work Orders (WO#) and support regional invoice submissions.

•  Liaise with Finance, Procurement, and internal requesters for PO and invoice approvals.

•  Reporting & Cost Control

Monitor monthly and quarterly expenses and validate internal cost allocations. Maintain accurate records of vendors, POs, invoices, and service contracts.

Consolidate data for monthly reporting, budget tracking, service performance, and ad-hoc management reports.

3. Financial Management

Manage site budgets and ensure expenditure is in line with approved forecasts. Review vendor invoices for accuracy and compliance with contract terms. Support cost optimization initiatives while maintaining service quality.

4. Safety, Security & EHS Compliance

Ensure full compliance with EHS policies, statutory regulations, and client requirements. Report all incidents within required timelines and ensure corrective actions are implemented. Conduct and document monthly and quarterly inspections, audits, and remediation activities. Coordinate with Corporate Security on safety and security matters.

Oversee Fire Warden and First Aid programs and ensure vendor induction to site-specific EHS requirements.

5. People Management

Lead, coach, and develop the site team in line with JLL’s values and service culture.

Build a high-performing, motivated team with strong customer focus and accountability. Ensure high staƯ morale, ethical standards, and eƯective teamwork.

Support training, mentoring, and performance development of team members.

6.

Administrative & Stakeholder Support:

Act as the primary liaison between client stakeholders, vendors, and JLL internal teams.

Support onboarding of new employees by coordinating with IT and Facilities for workstation setup and access readiness

Assist with quarterly business reviews (QBRs), management reporting, and operational documentation.

7.

Other Responsibilities:

Perform other duties as assigned by the SEA Lead or Supervisor to support daily operations and ensure seamless service delivery.

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience & Qualifications

Diploma or above with minimum 3–5 years of relevant experience in Facilities Management or IFM. Prior experience managing corporate / commercial facilities environments (Singapore market preferred).

Experience working in a corporate environment, preferably with multinational corporations (MNCs).

Proven experience in financial management, budgeting, and cost control.

Core Competencies.

Strong customer service orientation with ability to manage stakeholder expectations professionally. High level of PC literacy and ability to operate multiple systems and platforms.

Intermediate to advanced proficiency in Microsoft Word, Excel, and PowerPoint.

Demonstrated problem-solving and analytical skills, with the ability to work under ambiguity and resolve complex operational issues.

OTHER PERSONAL CHARACTERISTICS

Strong communicator with good presentation, verbal, and written communication skills. Detail-oriented with a passion for service quality and continuous improvement.

Self-motivated, confident, and able to operate independently.

Resilient and able to manage high-pressure and time-sensitive situations.

Flexible and adaptable in a fast-paced operational environment.

Team player with strong ethics, integrity, and openness to new ideas and change.

KEY STAKEHOLDERS

Client stakeholders

Regional Facilities Manager / Area Lead

Internal JLL teams (Finance, Procurement, EHS, Security)

External vendors and service partners

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.