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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Facilities Management Team (FMT) at one of our prominent insurance clients in Cambridge is hiring a Mailroom Clerk. In this role, you will be the hub that keeps everything moving smoothly in this fast-paced insurance environment. It combines traditional mailroom duties with modern digital workflows as well as supporting reception and the broader facilities team as needed. The ideal candidate brings some mailroom experience along with exceptional customer service skills. This is an excellent opportunity to join a top notch team and grow your career in commercial real estate and facility management.

What your day-to-day will look like:

• Process and distribute all incoming mail, client materials, checks, and regulated correspondence

• Execute specialized printing and mailing for checks, refund notices, and registered letters

• Coordinate same-day courier deliveries and equipment logistics for staff transitions

• Scan, digitize, and index documents to support automated workflows

• Provide backup reception coverage and welcome visitors professionally

• Support Facilities team with room setups, inventory, and vendor coordination

• Maintain secure handling of sensitive documents per compliance standards

• Assist with departmental projects and continuous improvement initiatives

Required Qualifications:

• 1-3 years experience in mailroom, office services, or administrative roles

• High school diploma or equivalent

• Proficiency with Microsoft Office suite (Outlook, Teams, Excel, Word, PowerPoint)

• Strong attention to detail and organizational skills

• Ability to handle confidential information

• Comfortable operating office equipment (printers, scanners, mail machines)

• Physical ability to lift up to 50 lbs and move frequently between departments

Preferred Qualifications:

• Insurance or financial services experience

• Experience with workflow systems like Guidewire Claim Center/Policy Center • Customer service background

Estimated compensation for this position:

50,000.00 – 58,000.00 CAD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Cambridge, ON, Kitchener, ON, Waterloo, ON

Opening Type:

Replacement

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.