JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

OVERALL ROLE

The Engineering Manager will (lead a team of engineers and technical services team to) oversee the operations of all building systems and ensure they run efficiently, safely and cost-effectively. He/she is also responsible for achieving excellence in critical environment maintenance management program at client’s premise, ensuring highest standards delivered and best practices implemented. (Together with a team of engineers,) the Engineering Manager is to provide comprehensive engineering, critical environment management and technical services to client, with a focus on continuous improvement and risk management.

MAJOR RESPONSIBILITIES

• Leadership (where applicable)Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out
• Develop and sustain a high-quality well motivated team
• Lead by example and groom the team in achieving maximum client satisfaction level
• Provide technical advice and guidance for service delivery team
• Client/Stakeholder Management Manage the key client team representatives effectively to ensure that expected service levels are achieved
• Build strong working relationships with key client representatives and promote JLL’s EOS platform and provide a key linkage between the wider JLL organization and the client representative and account team
• Coordinate with stakeholders to ensure smooth delivery of programs and procedures
• Vendor Management Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation
• Plan and manage budgets for Engineering & Operational contracts
• Manage contract vendors for technical services
• Risk Management Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM)
• Ensure proper engineering documentation and adherence to the established change management controls for all sites
• Protect the health and safety of staff and others by adhering to and developing guidelines and strategies
• Site Operations Plan and take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility
• 24/7 emergency call support and site attendance is required
• Manage M&E scope of the projects to ensure the quality and deliverables within the stipulated time
• Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings and share learnings with the wider EOS community at Jones Lang La Salle
• Continuous optimization of processes, tools and documentation
• Achieve Key Performance Indicators and Service Level Agreement targets

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Min. formal qualification in a technical field (Electrical/Mechanical)
• 5 years of technical (and supervisory) experience in building engineering or equivalent preferred

Critical Competencies for Success

• Technical Competence Solid background in engineering , plant machinery, BMS, systems and equipment knowledge
• Quest for Excellence Has an eye for detail to ensure the best delivery of services
• Goal-oriented, able to focus on meeting all performance targets
• Problem Solving & Strategic Thinking Capacity to deal with ambiguity and solve complex problems effectively
• Analytical, proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions
• Project Management & Organizational Skills Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis

Other Personal Characteristics

• Demonstrated superior client relationship skills – able to interact with high authorities to manage conflicts and balance conflicting interests between client and firm requirements and has a customer-oriented attitude; also demonstrates a proactive and professional approach to customer service
• Demonstrated superior people management skills – ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
• Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
• Self-motivated and confident
• Flexible – able to adapt to rapidly changing situations
• Proven ability to initiate and follow through with improvement initiatives
• Able to work independently and be a team player
• Ability to effectively deal with stressful situations
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo

KEY STAKEHOLDERS

Engineers/ Technical Staff

Client Staff

Vendor Staff

Government authorities

Location:

On-site –Ho Chi Minh City, Vietnam

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.