Technical Writer Job Description

• DevOps India

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and security is a core part of our mission. Our team of industry-leading software security experts are true pioneers, constantly pushing the boundaries with original research and technology innovation. JFrog is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for an enthusiastic, technical, and driven Technical Writer to join the DevOps core writing team in India to help maintain and update developer-oriented documentation for our industry-leading DevOps solution. The successful candidate should be able to build relationships, feel comfortable proactively seeking answers, and enjoy solving problems.

As a Technical Writer at JFrog you will…

• Write clear, structured, concise, and high-quality end-user documentation, make sure content is up-to-date with new feature releases, and adheres to established style guidelines

• Test and validate the accuracy of the sample code as documented

• Collaborate closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and execute updates

• Be able to understand and communicate the value of specific products and features, and produce technical documentation to support the installation and configuration of JFrog products

• Develop and maintain user-friendly documentation for the installation, administration and use of JFrog products ensuring accuracy and clarity, including, API documentation, technical specifications, YAML and JSON files, and more

To be a Technical Writer at JFrog you need…

• 5+ years of experience as a Technical Writer in an enterprise software development environment

• Ability to multitask and meet tight deadlines

• English at native level

• Strong interpersonal skills with the ability to build and maintain key relationships

• Excellent writing skills with an ability to structure content effectively and write clearly

• Ability to independently install features, work with a CLI, use APIs, and document for a developer-oriented audience

• Knowledge of DevOps principles, processes, and tools (advantage)

• Ability to work independently with a strong sense of responsibility and commitment

• Capable of working accurately and quickly with attention to detail

• Ability to multitask and meet tight deadlines, doing what’s required to release content on time, including occasionally jumping online at less conventional times

Advantages

• Knowledge of DevOps principles, processes, and tools

• Experience with REST APIs, Open API 3.0 (Swagger), or Bash scripting / Linux

• Technical knowledge or experience such as coding, HTML, networking, working in a CLI / console

• Experience working in public clouds including AWS, Google Cloud and Azure. Ability to install and configure in these environment

• Experience working with GitHub and docs-as-code

• Hands-on experience in documenting DevOPS products, familiarity with YAML and JSON are a big plus

• Experience with tools including Readme, Figma, Jira, Google Docs