External Job Description:

We are looking for a highly organized and detail-oriented Client Service Administration Specialist to join our team. In this role, you will be responsible for efficient contract administration, accurate invoicing, and payment collection. The ideal candidate is a multitasker with a background in finance or administration, strong attention to detail, and the ability to meet deadlines. This is an excellent opportunity for a junior professional to develop their career in a dynamic and collaborative work environment.

Key Responsibilities:Contract Administration:

• Receive and verify information from the Sales team to ensure accurate and timely processing of invoices in line with local tax law and revenue recognition in line with corporate policy/US GAAP.

• Cross-check contract details, including pricing, terms, and conditions, to ensure compliance with agreements.

• Manage and maintain contract documentation, ensuring that all records are accurate and accessible.

Invoicing and Payment Collection:

• Issue one-time and recurring invoices based on agreements outlined in contracts.

• Reconcile deliveries and invoices to ensure accurate month-end closing in SAP.

• Monitor overdue payments, follow up with clients, and ensure timely collections.

• Handle client inquiries related to billing, payments, and account statuses.

Process Improvement & Reporting:

• Identify opportunities to improve administrative processes and enhance operational efficiency.

• Prepare regular and ad-hoc reports for internal and client use, ensuring accuracy and on-time delivery.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field (or equivalent work experience).

• Proven experience in client service, administration, or finance-related roles; experience in contract administration is a plus.

• Proficiency in Microsoft Excel is required; experience with SAP or other ERP systems is a strong advantage.

• Very good knowledge of English is a must.

• Strong organizational and multitasking skills, with the ability to prioritize and meet deadlines.

• Excellent written and verbal communication skills, with a client-focused approach.

• High attention to detail and commitment to accuracy.

• Ability to work independently while collaborating effectively with internal teams.

• Proactive approach to identifying and solving problems.

Preferred Qualifications:

• Experience in contract management, invoicing, or payment collection processes.

• Familiarity with accounting principles and financial reporting.

• Ability to work under pressure while maintaining high accuracy and meeting deadlines.

What We Offer:

• A competitive salary and benefits package tailored to your experience and skills.

• Opportunities for professional development and growth within the company.

• A supportive and dynamic work environment where collaboration is encouraged.

• Flexible working hours and the possibility of remote work (depending on the company's policy).

• Training

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is 68 500,00 zł - 127 300,00 zł. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.