POSITION PURPOSE

• Drive the day-to-day handling of the French Pharmacy Production
• Run the existing quality control processes and ensure that the Information Offerings are of sufficient accuracy, completeness, and consistency for publication to customers.
• Track the end-to-end process and ensure that the total market data is ready for client extracts to be run to agreed schedule.
• Communicate any potential delays to business stakeholders with clear, jargon free English.
• Coordinate with other GTO functions when technical issues occur and drive them to deliver high quality resolutions and meet SLAs
• Execute all data integrity steps, including applying standard corrections to data and managing any related communications and impact analysis.
• Act as the second line point of contact for client queries related to data challenges, data investigations and data analytics
• Find the root cause of any recurring issues, analyzing complex business processes to make recommendations to improve data quality or processing procedures
• Support Development projects by providing subject matter expertise and practical help
• Think creatively to generate new solutions and make improvements to current processes
• Collect and track all KPIs related to process execution, quality and customer satisfaction

PRINCIPAL ACCOUNTABILITIES

• Develop a specialization into the quality assurance of IQVIA France data integrity, accuracy and consistency
• Coordinate with Production teams in case of any issues with data and arrive at quick resolutions
• Lead complex pieces of data analysis and operational processes to answer business questions
• Support Business where need arises to ensure on time delivery to clients
• Support the wider organization by providing pertinent information to allow investigation of data quality
• Support Production for creating user stories using Jira, creating test plans and executing UAT for key projects
• Lead team effort through communication, cooperation and coordination across IQVIA

KNOWLEDGE & EXPERIENCE:

• At least five years experience in a Data Analytics or similar

• Strong data knowledge and analytical skills with an unconditional love for data, numbers, and analytics

• Fluent in SQL and able to understand complex data models

• Practical application of best practices for data quality checks

• Good data analysis skills with understanding of business intelligence tools (e.g. PowerBI)

• Excellent written and verbal communication skills with ability to interpret and present complex concepts

• Experience in client communication and process management is essential

• Experience in people management or leading project teams is preferred

• Knowledge of AI-driven analytics tools and experience integrating AI-assisted solutions to improve data quality and business intelligence workflows are preferred

• Knowledge of SSIS and/or Python is a plus

• Desired (but not essential) some awareness of big data and associated tools (e.g.

• Databricks)

• Desired (but not essential) some pharmaceutical industry knowledge

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.