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Senior Client Manager

IQVIA

Senior Client Manager

IQVIA

Singapore

·

On-site

·

Full-time

·

2w ago

Required Skills

Project management

Branding

Financial processes

Communication

Written communication

Problem solving

Relationship building

Responsibilities:

  • Drives seamless delivery of brand projects by aligning client goals, creative teams, and timelines with precision.
  • Input expenses, and track against project budgets, ensuring that all costs are recharged to the client.
  • Create budgets/proposals to share with senior team members.
  • Proactively inform clients of budget spend and billing status, whilst ensuring projects remain at the required profitability levels for 1HQ.
  • Create project plans and ensure efficient and profitable use of studio time.
  • Daily management of end to end projects.
  • Thinking strategically on how we can approach projects in different ways to ensure the best results for both clients and 1HQ.
  • Compile business reports and ensure forecasting is maintained on a weekly basis.
  • Transforms client vision into bold, original brand ideas that spark engagement and drive distinction.
  • Strategically interpret client briefs to develop clear & inspiring creative briefs for the creative teams.
  • Be responsible for working collaboratively with all teams across the business to deliver excellent results for our clients which exceeds expectations.
  • Cultivate and maintain strong relationships with key clients, ensuring high levels of satisfaction and loyalty; act as a trusted advisor to understand and meet client needs.
  • Be the main point of contact from Senior Brand Manager down
  • Successfully find, grow and maintain relationships.
  • Ensure 1HQ has the visibility and growth opportunities for clients.
  • Oversees team performance and project flow, ensuring creative excellence and client satisfaction at every stage.
  • Identify and pursue new business opportunities, leveraging market insights to expand the client base; develop and implement strategic initiatives to drive growth.

Requirements:

  • 3-5 years’ relevant professional experience.
  • Highly experienced in project management.
  • A solid understanding of branding across multiple categories an beyond is essential.
  • Experience in working with global brands.
  • Demonstrable experience in pushing boundaries whilst still maintaining the integrity of the work and a rich understanding of relevance to the category.
  • An understanding of financial processes with the ability to build complex cost estimates, undertake billing tasks, raise Purchase Orders and enter timesheets.
  • An understanding of Salesforce is a bonus.
  • Excellent communication skills, with the confidence to present and communicate to a variety of audiences both internally and externally.
  • Ability to oversee work and manage multiple workloads.
  • Strong written skills with the ability to write concise, challenging, and inspirational creative briefs based on insights into the market and category.
  • A proactive approach to building relationships both internally and externally.
  • Ability to deal with complex challenges effectively and see the through to a conclusion.
  • A problem solver who uses initiative and can deliver speedy and pragmatic solutions.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

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About IQVIA

IQVIA

IQVIA

Public

Focused on health information technology and clinical research.

10,001+

Employees

Durham

Headquarters

$17B

Valuation

Reviews

3.9

2 reviews

Work Life Balance

2.5

Compensation

2.0

Culture

2.8

Career

3.0

Management

2.5

65%

Recommend to a Friend

Pros

Structured feedback and development process

Meaningful contribution to client businesses

Problem-solving with specialized knowledge

Cons

Strict performance requirements and termination risk

High-level rubric definitions lack detail

No performance bonuses offered

Salary Ranges

42 data points

Mid/L4

Director

Mid/L4 · Client Operations Lead

2 reports

$102,928

total / year

Base

$89,416

Stock

-

Bonus

-

$101,093

$104,664

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical Manager Interview

5

Executive/GM Interview

6

Offer

Common Questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Culture Fit