We are currently looking for a **Manager Clinical Operations (m/w/d)**to work in a sponsor dedicated setting with one key client and home-based throughout Germany or Switzerland.

In our Clinical Functional Service Partnership team, we work in a close partnership with our key customers to deliver comprehensive clinical trial management.

Within this entry level role into Line Management, you will manage a team of CRAs/SrCRAs and maybe other roles like CTAs/CTCs. Furthermore, you will support interesting clinical trial projects of one pharma client and establish a collaboration with this sponsor.

While projects vary, your typical responsibilities might include:

• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employee, and addressing employee relations issues and resolving problems.
• Participate in the selection process for hiring new  employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
• Participate in the allocation of resources to clinical research projects by assigning staff based on their experience and training.
• Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
• Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
• Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
• May support experienced Managers with conducting review and analysis of assigned projects, including review of revenue recognition, project performance variances, contract opportunities and ad-hoc financial analysis as required.
• May support with reviewing forecasting requirements from customer and completion of month end activities and providing global variance explanations to forecast.
• May support with initiatives and workstreams to investigate and implement improvements to processes.
• Support the collaboration with customer counterpart(s).

You should have:

• Bachelor’s or higher-level degree in life science.
• At least 6 years clinical research experience, including CRA experience.
• Experience in a line management role, alternatively a mandatory experience in a line management secondment for at least 6 months.
• Fluent languages skills in German on at least C1 level and good command of English.
• Full knowledge of drug development process.
• Full knowledge of applicable regulatory requirements, like ICH-GCP.
• Strong knowledge of financial management and resourcing.
• Strong knowledge of Microsoft Office applications.
• Effective communication, organizational, interpersonal, teamwork and leadership skills.
• Ability to independently coordinate and manage new processes and to effectively prioritize tasks.
• Positive attitude and ability to interact with all levels of staff and ability to lead and motivate teams.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Flexibility to business travel and driving license.

What you can expect:

• Highly motivated and cooperative team.
• Leaders who support career growth.
• Dynamic work environment that exposes you to new experiences.
• Home-office and flexible working schedules.
• Attractive compensation and benefits package including e.g. pension, accident insurance and more.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA.Please apply with your English CV and motivation letter as well as your certificates and recommendation letters.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.