Pharmacy Business Manager (OTC Healthcare)Location:

North West London Full Time | Field Based | Competitive Salary Benefits

Are you passionate about OTC healthcare, relationship building and driving commercial growth? We are looking for a proactive and motivated Pharmacy Business Manager to join our team. This is an exciting opportunity to work with leading healthcare brands, grow territory performance and make a real impact within the pharmacy sector.

About the Role

In this field based role, you will manage a portfolio of pharmacy accounts, delivering outstanding customer engagement and achieving key sales objectives. You will be the expert partner for pharmacists and pharmacy teams, supporting them with product knowledge and enabling them to confidently recommend our OTC healthcare solutions.

Your day to day responsibilities will include:

• Achieving sales cycle objectives including transfer orders, product distribution, merchandising standards, point of sale execution and detailing.
• Creating and following a structured journey plan to maximise performance, including average daily call rates, selling calls and order generation.
• Educating pharmacy teams on product features and benefits to encourage effective recommendation.
• Completing daily administrative tasks accurately and on time.
• Acting in full accordance with Pharmacovigilance policies and ensuring compliance at all times.
• Maintaining frequent and clear communication with your line manager and the sales support team.
• Recording activity and insights in Field Strike on a daily basis.
• Identifying new business opportunities within your territory to support sustainable growth.
• Carrying out any additional tasks that align with the role and support the wider team.

About You

You will be confident, commercially focused and highly organised, with a passion for building trusted partnerships in the pharmacy sector.

Career Experience

• Previous experience in B2B sales within FMCG or Health and Beauty is preferred.
• Experience using a CRM system as part of daily workflow is advantageous.
• A solid understanding of the OTC or pharmacy industry is essential.

Qualifications

• A good standard of general education, including Maths and English.

Skills and Strengths

• Strong communication skills with the ability to explain product features and benefits clearly to a wide range of stakeholders.
• A data driven mindset with the ability to review and analyse targets to achieve key performance indicators.
• Excellent time management skills, with the ability to plan and maintain an efficient journey plan.
• Confidence in creating impactful PowerPoint presentations to drive sales in selected accounts.
• Ability to use CRM systems to extract relevant sales data, support territory analysis and inform commercial recommendations.
• A proactive approach to staying updated on market and industry developments, anticipating challenges and adapting sales strategies.

What You’ll Gain

• A role with purpose in a fast growing healthcare environment.
• Opportunities to develop your commercial skills and expand your industry knowledge.
• A supportive team culture that values fresh ideas, innovation and continuous learning.
• The chance to make a meaningful difference to pharmacy partners and their customers.

Our IQVIA benefits include:

• Excellent salary and bonus
• Access to learning and career path development tools
• Opportunity to buy extra 5 days annual leave
• Private healthcare (BUPA)
• Flexible benefits including dental and wellbeing schemes, competitive pension scheme
• Life Assurance, Group Income Protection, Personal Accident Insurance and more!
• Online wellbeing support available 24 hours a day, 7 days a week, 365 days a year

If you are driven by results, enjoy building strong relationships and want to play a key role in growing OTC healthcare brands, we would love to hear from you. Apply today and take the next step in your commercial career.

This position is not eligible for visa sponsorship. Applicants must hold the right to work in the UK as required by Immigration, Asylum and Nationality Act 2006, section 15.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.