Essential Functions

Manage staff and provide guidance in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.

Work with individual staff to make sure all study management and project deliverables are completed as per the Contract, to achieve quality deliverables on time and within budget and in accordance with SOPs, policies and practices.

As their first point of contact, provide effective and timely consultation/guidance to employees on issue resolution.

Coach and mentor employees around project planning, project review, risk management and problem solving to ensure global alignment of work practices across the team through the adoption and use of all process and technology tools and improvements by employees.

Obtain and provide regular feedback to employees from other project team members and key stakeholders to assist in personal and professional development. May attend project team meeting in order to support development needs.

Identify skill and competency gaps at the individual level and work to craft development plans that will close the gaps.

Ensure direct reports demonstrate working knowledge of finances, baseline and change control in terms of scope, budget, schedule and risk/ issue management.

Train the Project Lead management team on processes and procedures. Ensure required trainings are completed on time.

Complete and discuss the Project Lead competency framework with each direct report.

Actively engage with the review of project performance dashboard for tracked information. Follow up with direct reports to ensure system and metrics compliance.

Review metrics and ensure required updates are made in IQVIA systems to ensure accurate and timely reporting is available to senior management.

Proactively manage risks linked to resourcing, project and/or individual needs with other management and leadership team members to manage study issues and obstacles.

Work with individual staff to identify any quality issues within the study and provide coaching on resolution of issues, including implementation of corrective and preventative action plans and escalation.

Provide technical expertise and/or clinical project management experience to assigned staff for training and process improvement efforts.

May Lead and/or actively participate in corporate initiatives act as a department cross-functional liaison and/or change agent. Provide technical expertise and project management experience.

Qualifications

• Bachelor's Degree in Life sciences or related field
• Requires 10 years of prior relevant experience, with minimum 1 year of project lead experience
• Broad management knowledge to lead teams, as well as the ability to influence others outside of own job area regarding policies, procedures, and goals

Knowledge of Clinical Trials

• In depth knowledge, and skill in applying applicable clinical research regulatory requirements, i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines
• Strong understanding of the Clinical Research industry and the relevant environments in which it operates

People Management

• Proven ability to manage a team and work through others in a global environment to deliver results to the appropriate quality and timeline metrics
• Provides others with a clear direction; delegates work appropriately and fairly; motivates and empowers others; monitors/manages performance and provides feedback and coaching; recruits, develops and retains staff of a high caliber
• Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues

Collaboration

• Ability to work across geographies displaying high awareness and understanding of cultural differences
• Ability to establish and maintain effective working relationships with coworkers, managers and clients

Leadership

• Ability to manage competing priorities
• Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal stakeholders and customers, and negotiate solutions
• Good judgment and decision making skills

Organization

• Strong presentation skills
• Strong organizational and problem-solving skills
• Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving
• Strong understanding of other IQVIA functions and their inter-relationship with Project Support Unit

Communication

• Excellent communication skills, including good command of English language

Results Oriented

• Demonstrated ability to deliver results to the appropriate quality and timeline metrics

IT Skills

• Strong software and computer skills, including MS Office applications

IQVIA Core Competencies

• Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation, Ownership)

About IQVIA

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.