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Sr. Investigator Payment Assistant

IQVIA

Sr. Investigator Payment Assistant

IQVIA

Istanbul, Turkey

·

On-site

·

Full-time

·

2w ago

Required Skills

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Data Quality Control

Customer Service

Organizational Skills

Under supervision, provide support enabling the accurate and timely payment administration to our network of project sites. Perform duties in accordance with IQVIA Finance Standard Operating Procedures (SOPs), Sarbanes-Oxley Controls and Unit Service Level agreements (if applicable).

  • Essential Functions
  • Managing a portfolio of projects and providing oversight on the entire process. Ability to form remote relationships with colleagues across the globe, consider indirect influences on your work and manage these.
  • Highlighting aged invoices and financial risks – give reasons why for any delays
  • Data quality control, ensuring batches are scheduled as per contracts and meeting the budgets
  • Project reconciliations
  • Payment cycle target trending – ensuring the studies are meeting the target for each step in the payment cycle
  • Providing high level of customer service to internal project teams and assisting them in any project related issues by finding resolution. Ability to influence others and ensure that key actions are taken
  • Track and report metric data flagging nonstandard issues to project teams / line manager
  • Provide assistance to other team members as required, to ensure the group meets targets.
  • Check that appropriate approvals are obtained for set up and payment process.
  • Provide support and participate in teams handling various routine tasks.
  • Provide standard reports and run KPI for the project teams
  • Perform other duties as assigned.
  • File appropriate documents.

Qualifications:

  • High School Diploma or equivalent
  • Equivalent combination of education, training and experience.
  • Computer skills including working knowledge of Microsoft Word, Excel and PowerPoint.
  • Written and verbal communication skills including good command of English language.
  • Effective time management and organizational skills.
  • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
  • Knowledge of applicable protocol requirements

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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About IQVIA

IQVIA

IQVIA

Public

Focused on health information technology and clinical research.

10,001+

Employees

Durham

Headquarters

$17B

Valuation

Reviews

3.9

2 reviews

Work Life Balance

2.5

Compensation

2.0

Culture

2.8

Career

3.0

Management

2.5

65%

Recommend to a Friend

Pros

Structured feedback and development process

Meaningful contribution to client businesses

Problem-solving with specialized knowledge

Cons

Strict performance requirements and termination risk

High-level rubric definitions lack detail

No performance bonuses offered

Salary Ranges

42 data points

Mid/L4

Director

Mid/L4 · Client Operations Lead

2 reports

$102,928

total / year

Base

$89,416

Stock

-

Bonus

-

$101,093

$104,664

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical Manager Interview

5

Executive/GM Interview

6

Offer

Common Questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Culture Fit