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Sr. Manager, Program Excellence

IQVIA

Sr. Manager, Program Excellence

IQVIA

Wayne, Pennsylvania, United States of America

·

On-site

·

Full-time

·

4d ago

Sr. Manager, Program Excellence

Wanna know what’s rare? How about an agency that believes people do their best work when they’re happy. An agency that says they put the patient first and actually does. An agency that cares about your well-being and career growth. An agency that recognizes that the large agency model is broken. An agency that realizes that its 2026 and operates accordingly. What’s rare is an agency that really does see you as a human and not just a number.

Purplemoon is rare. And Purplemoon is that agency. Want to be rare with us?

Job Overview

The Senior Manager, Program Excellence (PX) is responsible for managing the day-to-day operations of multiple client projects, coordinating cross-functional teams, and ensuring deliverables meet the highest quality standards, timelines, and budgets. The ideal candidate has a strong background in project management, with excellent communication and leadership skills to ensure the successful delivery of advertising campaigns.

Key Responsibilities:

  • Oversee the end-to-end project lifecycle, from initiation, planning, and execution to monitoring, quality control, and closure
  • Develop detailed project plans and timelines in collaboration with account management, creative, digital, and strategy teams
  • Manage project scope, objectives, and deliverables, ensuring all stakeholders are aligned on expectations
  • Coordinate and facilitate internal team meetings and client status meetings, ensuring alignment and clear communication on project progress
  • Track project performance, ensuring projects are delivered on time, within scope, and budget
  • Identify potential project risks and proactively develop mitigation plans to address issues before they impact project outcomes
  • Maintain strong client relationships by providing regular updates, addressing client needs, and managing expectations
  • Allocate resources, including personnel, time, and OOP, to ensure efficient project delivery
  • Manage multiple projects simultaneously, ensuring that competing priorities are balanced effectively
  • Lead post-project evaluations to capture learnings, identify areas for improvement, and drive continuous process improvements
  • Ensure that all project assets are properly stored, organized, and archived

Additional Functional Responsibilities:

  • Supports PX with small to large-scale projects across assigned clients/brands
  • Executes MLR submission process independently
  • Leads internal meetings, takes notes and send recaps
  • Provides updates on project status; tracks, manages, and prioritizes deliverables
  • Develops and maintain project timelines

Qualifications

  • Bachelor’s degree in marketing, communications, business, or a related field
  • 3-5 years of experience in project management, ideally within an advertising, marketing, or communications agency (healthcare or pharmaceutical experience is a plus)
  • Proven ability to manage multiple projects in a fast-paced, deadline-driven environment
  • Strong organizational and time management skills, with attention to detail
  • Excellent verbal and written communication skills, with experience managing both internal and client communications
  • Proficiency in project management tools (Wrike, Asana, Trello, MS Project, etc.).
  • Ability to effectively lead cross-functional teams, manage stakeholders, and resolve conflicts
  • Experience with budget management and resource allocation
  • PMP or other project management certification is a plus

Please Note: In order to be eligible for this remote position, you must reside within the country where the position is posted.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $87,900.00 - $220,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

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About IQVIA

IQVIA

IQVIA

Public

Focused on health information technology and clinical research.

10,001+

Employees

Durham

Headquarters

$17B

Valuation

Reviews

3.9

2 reviews

Work Life Balance

2.5

Compensation

2.0

Culture

2.8

Career

3.0

Management

2.5

65%

Recommend to a Friend

Pros

Structured feedback and development process

Meaningful contribution to client businesses

Problem-solving with specialized knowledge

Cons

Strict performance requirements and termination risk

High-level rubric definitions lack detail

No performance bonuses offered

Salary Ranges

42 data points

Mid/L4

Director

Mid/L4 · Client Operations Lead

2 reports

$102,928

total / year

Base

$89,416

Stock

-

Bonus

-

$101,093

$104,664

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical Manager Interview

5

Executive/GM Interview

6

Offer

Common Questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Culture Fit