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JobsIQVIA

Product Sppt Tech Advisor 1

IQVIA

Product Sppt Tech Advisor 1

IQVIA

Makati City, Philippines

·

On-site

·

Full-time

·

2w ago

Required Skills

Communication

Problem-solving

Attention to Detail

Customer Service

Role Purpose:

Under close guidance or supervision, responsible for monitoring data, perform release operations and escalate to supervisor

Job Description:

  • Perform scheduled maintenance/release duties for US production.
  • Solicits, gathers, and validates information from different sources to identify accuracy of outlet reference record.
  • Perform daily monitoring of inbound and outbound files.
  • Respond to related queries and email specified contacts
  • Work on client specific projects with varying nature and business rules.
  • Responsible for maintaining work allocations sheets containing client-required details that vary from one project to another.
  • Escalate issues to the project lead or team lead.
  • Perform functions as directed by the project lead/supervisor/manager.

Qualifications

  • Minimum Education, Experience, & Specialized Knowledge Required:
  • Bachelor’s degree in any science and technology field
  • Strong interpersonal, written, and communication skills.
  • Strong customer focus, attention to detail and excellent analytical and problem-solving skills.
  • Proficient in the use of Microsoft office application.
  • Ability to work under time constraints and under minimum supervision.
  • Willing to work the night shift.

Job Requirements:

  • Bachelor’s degree in any science and technology field
  • Strong interpersonal, written, and communication skills.
  • Strong customer focus, attention to detail and excellent analytical and problem-solving skills.
  • Proficient in the use of Microsoft office application.
  • Ability to work under time constraints and under minimum supervision.
  • Willing to work the night shift.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

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About IQVIA

IQVIA

IQVIA

Public

Focused on health information technology and clinical research.

10,001+

Employees

Durham

Headquarters

$17B

Valuation

Reviews

3.9

2 reviews

Work Life Balance

2.5

Compensation

2.0

Culture

2.8

Career

3.0

Management

2.5

65%

Recommend to a Friend

Pros

Structured feedback and development process

Meaningful contribution to client businesses

Problem-solving with specialized knowledge

Cons

Strict performance requirements and termination risk

High-level rubric definitions lack detail

No performance bonuses offered

Salary Ranges

42 data points

Junior/L3

Senior/L5

Junior/L3 · Analyst

2 reports

$107,910

total / year

Base

$93,834

Stock

-

Bonus

-

$97,750

$118,068

Interview Experience

3 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Technical Manager Interview

5

Executive/GM Interview

6

Offer

Common Questions

Behavioral/STAR

Case Study

Technical Knowledge

Past Experience

Culture Fit