Primary Function of Position:

As a Performance Specialist, you will play a crucial role in enhancing organizational effectiveness by analyzing performance metrics, supporting strategic performance-based initiatives, and implementing targeted interventions to support our leaders and employees. Your expertise will empower our employees to maximize their potential, drive results, and achieve both short-term and long-term objectives.

Roles & Responsibilities:

• Work directly with leaders to help them to identify performance gaps and address areas for improvement through coaching and documentation
• Utilize and develop templates that support documented best practices to improve employee performance, drive accountability, and that are consistent, detailed, fair, and accurately aligned with Intuitive principles and practices
• Work closely with the ER team and the Legal Department on inquiries/cases and triage ER case escalations as appropriate
• Assist with “Tier 1” level grievances, attendance, and non-escalatory issues
• Support offboarding (involuntary) documentation process; separation document creation and execution, system de-activations, termination processes, coordination of return of assets and other related termination processes
• Support global ER projects implementation, via prioritization strategies that align to focus areas and enable our ER/HRBL teams
• Provide HRLT and People Services team with implementation toolkit (templates, FAQs…) to ensure smooth implementation of new processes or policies; in partnership with HR business leaders, develop and deliver training for employees and people leaders on new policies

Skills, Experience, Education, & Training:

• Bachelor’s degree or equivalent HR or legal certification with +3 years of experience in HR employee life cycle, HR compliance and service delivery, in a multicultural environment
• Strong knowledge of local labor laws and employee relations
• Experience in process documentation and management
• Experience working in a fast-paced technology company where and comfortable in a complex changing work environment
• Demonstrated ability to work independently, initiate and identify solution whilst prioritizing work and meeting deadlines
• Excellent customer service and service quality improvement skills
• Strong analytical skills, self-motivated and goal oriented individual, passionate about improving business performance
• Collaborative, team player attitude with a customer service mentality
• Excellent communication including verbal, written and interpersonal as well as organization skills

Proficient verbal and written communication skills in English and local language(s)

Please note, this role requires working onsite in our Peachtree Corners, GA offices three days per week.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.