Application Services Associate I

Position Details:

The ideal candidate must have a high-level professional demeanor suitable for interaction with an experienced and active global clientele base.

Job Description:

As a member of the team, you will be responsible for processing retail client and institutional applications on daily basis.
You will review the documentation related to new account opening.
Respond to retail and professional clients' inquiries via calls & emails on timely basis.
Registration of new clients and modification of their details on regulatory portals (NSE, NSDL, CKYC and KRA).
Assist in Internal and External audits. Collaborate with other cross functional teams to assist with account approval and maintenance.
Follow internal policy and procedures when dealing with various account-related tasks.
Support aspects of client onboarding to ensure compliance with Anti-Money Laundering (AML), Know Your Customer (KYC), Customer Information Program, SEBI and PMLA guidance requirements.
Contact retail and professional clients for follow up requirements via calls, chats & emails.
Perform research via internal and external sources, collect and analyze documentation in accordance with regulatory and KYC requirements.
Review negative media alerts from client screening tools (e.g., World-Check).
Cross reference multiple databases, ensure that regulatory aspects of AML and KYC are completed prior account opening.

Qualifications:

College degree is required. Acceptable majors include: Finance, Accounting, or Information Systems.
NSDL Certification Series 6.
Minimum 1 year of experience in DP back office operations.
Excellent communication skills in English (verbal and written) is a must.
Proficient user of MS-Office applications, especially Excel.
Ability to prioritize effectively and multi-task.
Independent, punctual, and careful working methods.
Motivated and trustworthy personality.
Self-organized team player with a great eye for details

Company Benefits & Perks:

Competitive salary package.
Performance based annual bonus (cash and stocks).
Hybrid working model (4 days office/week).
Group Medical & Life Insurance.
Modern offices with free amenities & fully stocked cafeterias.
Monthly food card & company paid snacks.
Hardship/shift allowance with company provided pickup & drop facility
Attractive employee referral bonus.
Frequent company sponsored team building events and outings.

• Depending upon the shifts.
  The benefits package is subject to change at the management's discretion.