Informatica PC + IICS Production Support

We are looking for experienced professionals with strong expertise in Informatica Power Center (PC) and Informatica Intelligent Cloud Services (IICS), primarily focused on production support and maintenance of enterprise data integration systems.
The ideal candidate should have extensive experience in managing critical production environments, handling incidents, performing root cause analysis, and ensuring high availability and reliability of ETL workflows and data pipelines.

Strong hands-on experience in Informatica Power Center (PC)
Strong experience in Informatica Intelligent Cloud Services (IICS)
Extensive experience in production support / ETL support environments
Strong knowledge of workflow monitoring, session management, and job troubleshooting
Expertise in handling production incidents, batch failures, and performance issues
Strong SQL skills for data validation, analysis, and reconciliation
Experience with Unix/Linux commands for troubleshooting and job support
Knowledge of job scheduling tools and batch processing systems
Hands-on experience in incident management tools (Service Now, Remedy, JIRA, etc.)
Understanding of SLA, KPI tracking, and escalation management
Experience in release/deployment support and environment management
Strong analytical and troubleshooting skills

Experience with cloud-based data integration environments
Exposure to data warehousing concepts and ETL architecture
Familiarity with databases such as Oracle, SQL Server, DB2, Snowflake, etc.
Experience in support automation and monitoring tools
Knowledge of audit compliance and reporting in support environments
Ability to mentor junior team members

Desired Candidate Profile:

2 to 3years of relevant IT experience
Strong experience in Informatica PC + IICS production support
Proven experience in handling critical incidents, SLA-driven environments, and L2/L3 support
Strong SQL and troubleshooting expertise
Experience working in 24/7 support environments (if required)
Good stakeholder communication and coordination skills

Educational Qualification

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline

Work Location
Hyderabad (HYD)

Education: MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech

• Preferred skills: Foundational->Maintenance and Production Support process->Support Process
• Transition,Technology->Data Management
• Data Integration->Informatica->Informatica
• Informatica Power Center,Technology->Data on Cloud
• Datastore->Cloud based Integration Platforms->Informatica Intelligent Cloud services(IICS)